Sperry Reviews

: 20
25% Would buy here again

Most relevant positive review

  2024-02-15
Long-lasting, high-quality sho
I've been buying shoes from this store for like ten years now, and I gotta say, they really ...Read on
Maggio

Most relevant negative review

  2024-04-04
Winter boots
I got these new winter boots last spring, and I finally started wearing them. But already, the ri...Read on
estrella

Review with most votes

  2023-11-13
Boat shoes
The boat shoes I bought from this store seemed really well-made, but sadly, they were just too na...Read on
Margarett Bailey

Reviews (20)

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    Online shopping experience

    As someone who shops online a lot, I always try to find websites that are easy to use and make shopping a breeze. I was pleasantly surprised when I recently bought something from a site that not only met my expectations, but totally blew them out of the water. The return process was a piece of cake and stress-free, which is hard to come by when shopping online. The prices were good and my order arrived quicker than I thought, especially during the busy holiday time. All in all, I was really impressed with everything and I'll definitely be shopping there again.


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    Boat shoes

    The boat shoes I bought from this store seemed really well-made, but sadly, they were just too narrow for my feet. I even tried ordering a half size up and wider than my regular size, but no luck - they still didn't fit comfortably. It's a bummer because I really liked how those shoes looked and was looking forward to wearing them.


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    Long-lasting, high-quality shoes

    I've been buying shoes from this store for like ten years now, and I gotta say, they really hold up well. Way better than any other shoes I've had. And whenever I've had a problem, the customer service folks are always super quick to help me out.


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    Winter boots

    I got these new winter boots last spring, and I finally started wearing them. But already, the right boot is starting to peel by the big toe. I'm pretty bummed out with the quality, was hoping for better from this brand. Not sure if I'll buy from them again.


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    Duck boots

    Eh, so my husband went and got me a pair of duck boots for Christmas, but turns out I ain't too crazy about 'em. Tried to take 'em back, but no dice, apparently we can't return stuff bought before a certain date. Kinda ticked off that the Canadian site lets you be more chill about holiday returns, but us Americans are stuck holding onto stuff we don't want. Company needs to step it up with their service and be more flexible, not impressed. Those boots ain't ever touching my feet and I definitely won't be suggesting this brand to anyone.


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    I bought some shoes from this store.

    I got some shoes from here and they fell apart after wearing them only once. I didn't even buy them straight from the store, and when I reached out to them, they just brushed it off and said it wasn't their issue.


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    Sperry Woman's Crest Vibe sneakers

    I've been a loyal customer of these sneakers for a while now and have bought lots of pairs in different colors over the years. But my latest purchase of the white ones left me super let down. The canvas quality is totally off - it's thicker and rougher, and hasn't softened up with wear like my other pairs. They're just not as comfy as they used to be. The stitching on the front is completely different, the fit is off, and the toe bed feels wider. The laces are tight with no give, so I struggle to get them on without a shoe horn. Overall, I'm really bummed about the drop in quality of these sneakers.


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    Bought a pair of shoes online

    So, I wanted to buy some new shoes and I saw these cool ones online. But when they arrived, they didn't fit well and actually gave me a blister on my foot! I tried to return them, but they said no because it wasn't their fault. They suggested I try this thing called mole skin, but I have no clue what that is. I just wish they would let me return the shoes that didn't work out for me. I definitely wouldn't recommend this place to my friends.


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    Delayed Order Issue

    I had a really frustrating experience with an order I placed with this company. They told me I couldn't cancel it because it was already "batched", even though it hadn't even been shipped yet. On top of that, they mentioned a $5 return fee if I changed my mind and wanted to return the item. After reading all the bad reviews about their products and service, I'm feeling pretty let down. I can definitely say I won't be buying from them again.


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    Shoes in incorrect size

    I just bought a pair of shoes from this company, eh? But I messed up and didn't realize the sizes were in USA sizes, so I had to return them, you know? I thought about getting a bigger size instead, but the $10 return shipping fee wasn't cool, eh? Plus, the slow delivery was kinda disappointing, so I'm not gonna order anything else from them, eh?


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    Incorrect size received

    I recently bought something online and had a really bad experience with the service. Firstly, my order confirmation email ended up in my junk folder which caused some confusion. When I got my order, I saw that they sent me the wrong size. I asked for a size 11 but got a size 12 instead. When I contacted customer service to fix it, they said I ordered the size 12 even though I know I ordered 11. I tried to explain but they wouldn't admit their mistake or offer a good solution. I asked to talk to a manager but never heard back. The lack of responsibility and bad communication from customer service was frustrating and disappointing. I won't shop with them again.


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    Sizing inconsistencies

    The shoes can be nice sometimes, but other times not so much. The customer service is a bit hit or miss. Some shoes really hurt my heels and end up making them bleed. And the sizing is just all over the place! I can never figure out what size to order.


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    Shoes

    Hey everyone, just a heads up - if you're looking to get your shoes in a timely manner, I wouldn't rely on ground shipping. The delivery times can be pretty unpredictable with these guys. I once had a package delayed because they were waiting to fill a whole truck! That's just not right. Their service standards definitely leave something to be desired. You might want to consider using a different courier if you want your orders to arrive on time.


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    Expensive boat shoes

    I bought this super pricey pair of boat shoes, eh, but they totally fell apart after just a few wears, eh. The front part of the sole completely ripped off, and when I reached out to customer service with some pics, they didn't seem to care about helping me one bit. It was such a big letdown, eh, like the product quality and the customer service were both huge disappointments for me.


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