Brilliant Earth Reviews

: 14
100% Would buy here again

Most relevant positive review

  2024-04-24
Wife's engagement ring
So, I went to this place to get my mom's ring, and it was super easy! I had a great time cho...Read on
Erdman

Review with most votes

  2023-12-04
Diamond ring purchase
I bought a diamond ring from this company not too long ago, and I have to admit, I was a bit worr...Read on
J. Littel

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    Ethically sourced wedding band

    I was so impressed with the wedding band I got from this company. The design was beautiful and exactly what I wanted, and the quality of the materials used was amazing. I really like that the diamonds and metals in my ring were sourced ethically, and I appreciate how upfront Brilliant Earth is about their sourcing. The customer service was also fantastic - the team was attentive, knowledgeable, and made sure I was happy with my purchase. While the price might be a bit higher than other options, the peace of mind I get from knowing my ring was ethically sourced is totally worth it. The delivery was fast and my ring arrived well-packaged and in perfect condition. Overall, I would definitely recommend Brilliant Earth to anyone looking for high-quality, ethically sourced jewelry.


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    Custom engagement rings

    I was so happy with the engagement rings I ordered and the customer service I received. Despite some bad reviews I had read, the rings were beautifully made and showed up earlier than I expected, which was great for surprising my fiancé. The staff even called me a few times to double-check my details, proving their commitment to getting everything right. Whenever I called to ask about the progress, they were quick and helpful. It's too bad not everyone has had the same good experience, but I hope the company keeps getting better so everyone can have a smooth and easy time when buying such important pieces. What I like most about the company is their dedication to clean, conflict-free, recycled, and remade jewelry.


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    Ethically sourced engagement ring

    I just bought an engagement ring from this company that sources ethically, and I am so pleased with my experience. From the minute I walked into the shop to when my ring was delivered, everything went smoothly and they provided lots of helpful information. The staff really knew their stuff about the products and the ethical sourcing methods they use. I felt good about my purchase knowing it was not only gorgeous but also created with honesty. They had a great selection of designs, and I found the perfect ring that matched my style and values. I definitely suggest this company to anyone in search of top-notch, ethically sourced jewelry.


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    2.62ct, F color, VS1 clarity diamond

    I recently bought a lab-made 2.62ct, F color, VS1 clarity diamond from this company and I'm super happy with how everything turned out. I ordered the diamond on a Tuesday and it arrived a day earlier than expected, on the following Monday. The diamond was exactly what I wanted and the price was way better than natural diamonds I checked out. I spent just over $10k on it, which is a steal compared to the $30k+ price of natural diamonds. Even though I saw some bad reviews online, I didn't have any issues with my purchase and I'm really pleased with the diamond's quality and the service I got from the company.


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    Wife's engagement ring

    So, I went to this place to get my mom's ring, and it was super easy! I had a great time choosing the shiny diamond for the setting she liked. The cost was pretty good, way better than a fancy jewelry store. The ring was a tad big, but no biggie. In general, we're really happy with it and everything went well!


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    Ethically sourced engagement ring

    The quality of the ethically sourced diamond in my engagement ring is top-notch. I was really impressed with how much info they gave me about where and how the ring was made. The one-on-one help I got at the showroom was super useful in helping me choose. But, I did think the price was a bit steep compared to other places I looked.


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    Diamond ring purchase

    I bought a diamond ring from this company not too long ago, and I have to admit, I was a bit worried at first because I read some negative reviews. But I ended up having a really good experience. The delivery was fast, and I was happy with the ring - even though my wife wasn't as thrilled. When I reached out to customer service about returning it, they were super helpful. The refund went through quickly and smoothly. All in all, I'd definitely think about buying from them again after my experience.


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    Ethically sourced fine jewelry

    I was really blown away by how honest and informative the company was about where they get their jewelry materials and how their pieces are made. The customer service was top-notch and I felt like a VIP the whole time I was shopping. The jewelry quality was even better than I had hoped for, and I'm so happy to have such a beautifully made piece in my collection. I definitely think this company is a great choice for anyone looking for ethical and high-quality jewelry.


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    Ethically sourced engagement ring

    I just bought a really awesome engagement ring from this company that's all about ethical sourcing. The whole process was honestly amazing. They gave me tons of info about where the ring came from and how it was made, plus they offered personalized service and consultations in their showrooms. Every part of dealing with this company was top-notch. I felt good knowing that my ring was not only gorgeous but also made in a way that helps the environment and society.


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    Engagement ring

    I picked up a lovely ring from this place for my mom, and she absolutely adores it! The diamonds are super sparkly and shiny, they look like they're having their own little party all the time. The lady who assisted me in choosing it was really nice and showed me all the different options available. My mom said it was the best gift ever and even shed some happy tears when she received it. I take that as a sign that she truly loves it!


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    Engagement ring purchase

    I just got the most sparkly and beautiful ring from this place! The diamonds are so shiny and it fits perfectly on my finger. I can't stop looking at it and showing it off to everyone. I feel like a princess!


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    Our future engagement rings purchased

    My partner and I had a great time with the sales guy. He was really nice, listened to us, and knew his stuff. He took the time to answer all our questions and went above and beyond what we expected. We were glad that he treated us well as a same-sex couple and didn't pressure us at all to buy anything. We found the perfect rings and for sure will come back to get our engagement rings and wedding bands from there in the future.


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    Engagemet ring

    My partner and I went to check out some rings for the first time. The guy, Jeffrey, who helped us was super nice and helped us find exactly what we were looking for. He was really good at explaining everything and even took notes to remember our preferences. We will definitely be coming back here again!


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    Ethically sourced fine jewelry

    I had a great time at this awesome jewelry store. The employees were super knowledgeable and friendly, helping me pick out the perfect piece. The showroom was elegant and had a cozy feel. The quality of their products was top-notch, and I trusted their ethical sourcing. I definitely recommend this company to anyone looking for high-quality, ethically sourced fine jewelry.


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