All reviews of Hassie Reynolds
Review about: Partsengine
Rims for car
I ordered some new rims for my car from this store and they promised me they would definitely fit. After I paid, they emailed me to say they made a mistake and suggested a different set with the wrong offset. I told them that wouldn't work either, but they insisted it was no big deal. A week later, they finally admitted the new rims wouldn't fit due to the offset issue. They offered me a different set that was $100 more per rim, but I said no thanks. I asked for a refund and they said it would be processed within 10 business days. It's been over a month now and I still haven't seen my money. When I called customer service and waited on hold for 10 minutes, they told me my refund would go through that day, but it never did. This whole situation feels like a total scam and I would recommend avoiding this store altogether.