Lopesan Reviews

: 7
29% Would buy here again

Most relevant positive review

  2024-04-06
Hotel stay review
My time at Lopesan Melonares in Gran Canaria was like a little piece of paradise. The hotel was s...Read on
M. Robel

Most relevant negative review

  2024-03-22
Stay at a hotel
My recent stay at a hotel was a total disaster. The facilities and food were okay, but the servic...Read on
Hunter Carter

Review with most votes

  2024-02-26
Staying at a resort
We had the best time at this super cool resort for New Year's. It was so much fun! The folks...Read on
L. Trantow

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    Hotel stay review

    My time at Lopesan Melonares in Gran Canaria was like a little piece of paradise. The hotel was stunning and super spacious, giving off a heavenly vibe. It was really family-friendly and had six rooms designed for people with mobility issues, like wheelchairs. The room I stayed in was roomy and easy to move around in, with glass doors that opened up to a private terrace. The furniture was a bit worn but still did the trick. The staff were amazing and really went out of their way to make sure I was comfortable during my stay. The dining options were top-notch, with delicious food and lots to choose from. The pools were awesome too, with one heated pool and help available for guests with disabilities. Overall, it was a fantastic stay and I would totally recommend Lopesan Melonares to anyone looking for a chill and enjoyable holiday spot.


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    Staying at a resort

    We had the best time at this super cool resort for New Year's. It was so much fun! The folks there were super friendly, the vibe was cozy, and it was honestly the best holiday ever. The garden was massive with tons of palm trees, pools, and cute little oases. We're definitely planning on going back for sure!


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    Stay at a hotel

    My recent stay at a hotel was a total disaster. The facilities and food were okay, but the service was terrible. The employees were so clueless and didn't know how to make their guests happy. On top of that, the way the hotel handled COVID-19 safety was really disappointing. Even though they said they had strict rules on their website, a lot of the hand sanitizers weren't working and people weren't following basic safety rules like wearing gloves at the buffet. My mom and I were so worried about the lack of COVID-19 precautions that we took matters into our own hands by putting sunbeds in front of our room to stay away from other guests. But then the female manager got all mad at us, even though the hotel wasn't even full and there were lots of other spots available. It was pretty clear she didn't get what was going on and didn't care about our concerns. We felt unwelcome and disrespected the whole time we were there.


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    Resort Experience

    My recent stay at the resort was a huge letdown. I saw some nice pictures online, but in real life, it was not good at all. The food was not great, tasted old like leftovers. Trying to reach someone on the phone before coming was useless, their customer service was bad. The drinks were weak, and the buffet was like a chaotic Black Friday at Walmart. Even the room service couldn't make a decent burger. There was racism going on, with a chef making offensive jokes. The casino had a game that scammed guests. The whole place felt sad and boring, even the sign for the Adults Only Pool was in Comic Sans font.


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    Terrible hotel experience

    Eh, I would steer clear of this hotel chain, eh. The service was non-existent and just plain rude, eh. And to top it off, I got food poisoning and ended up in the hospital, eh. Seems like arrogance is just part of their DNA, eh. They might be great at social media, but it's all show and no substance, eh.


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    Family vacation

    I tell ya, I'm on a family vacay and we just rolled up to our hotel, and let me tell you, the reception staff is not impressing me. So get this, we booked three rooms, and mine is smack dab next to the stairs and elevator, so I hear every little thing round the clock. It's noisy as heck, I can't catch a decent snooze. And when I asked if I could switch rooms, they said, "Nah, you're all good where you are." Like, seriously? Then they were all, "Well, we could move you to a cheaper room if you want." Um, no thanks, I forked over serious cash for this vacay!

    I was promised a room with a killer view, but all I see is a grey wall of concrete. And they had the guts to tell me to be thankful for the view! Give me a break, that's not cool. And when they showed me other rooms, one smelled like smoke and stink. Gross!

    I saved up for two years for this trip, and I was banking on some top-notch customer service, you know, like a fancy-schmancy 5-star hotel would give. But nope, not seeing that here. Looks like I won't be catching much shut-eye on this holiday.


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    Lopesan Melonares

    So, I stayed at this hotel in Gran Canaria and let me tell you, the room was no good because they had the air conditioning set at a measly 22 degrees. I tried to get it turned down, but they told me it was illegal or something! Can you believe that? I even asked to speak with the boss, but they never bothered to get back to me. The service was awful and the food was gross. On top of all that, the pools weren't even heated. Like, seriously? Who wants to go for a swim in the winter when the water is freezing cold? Such a letdown.


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