StubHub Reviews
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Hockey playoff tickets
Listen, I understand where you're coming from. I know there are many scary stories about getting scammed or having tickets that don't work. But let's face it, with all the buying and selling going on here, it's inevitable that some hiccups will occur. Personally, I've had a pretty good time using it. Of course, I wish there were other options available, but for the time being, it does the trick.
Usher concert tickets Toronto show 2024
I just snagged some Usher concert tickets for the Toronto show in September 2024 and got them for a better deal than Ticketmaster. They came through the MLSE/Scotiabank arena app super fast, and I made sure they were legit by checking with Ticketmaster. Overall, it was a fantastic experience.
Ticket purchase for ice hockey game
I had such a bad time getting tickets for a hockey game. Me and my buddies got three tickets online and were totally pumped to go. But when we got there, turns out there were no seats for us! We tried calling customer service but got no help at all. It was so annoying and made us feel ripped off and let down.
Fraudulent ticket purchase
Buying those tickets really put a dent in my wallet. I was so excited to see that famous artist perform, had been counting down the days for months. But turns out, the tickets were fake and the whole night was a disaster. It was tough missing out on the concert and losing money on travel expenses really added salt to the wound.
Football match tickets
I ordered three tickets for the Girona FC vs Barcelona FC football game, but they weren't available. The service is unreliable and can't be trusted.
Soccer game tickets
I was really let down by the whole situation with those soccer tickets I bought. Me and my buddies flew all the way to Italy from Canada, and when we tried to get in, we found out the tickets were fake. It was such a hassle and such a bummer, especially since we paid so much for them.
Ticket Purchase for Music Festival
StubHub really needs to step up their customer service game. I was stuck on the phone for over an hour and a half trying to report a problem, and all I got was a useless response. It felt like they had no clue what was going on and just gave me some empty reassurances without fixing anything. This has been an issue for years now, and even after multiple reports, no one seems to care or want to fix it. I've lost a lot of money because of their lack of accountability and poor communication. Dealing with their incompetence and lack of urgency as a paying customer is beyond frustrating.
Wrongly received tickets
I've been buying tickets for a while now and I gotta say, my last purchase was a real letdown. I asked for seats in one spot but ended up getting ones in a totally different - and worse - section. The lack of communication and not caring about whether I was happy really got to me. I tried to fix things by asking for a refund or a credit, but they wouldn't help me out at all. It's soured me on their services, that's for sure. I won't be using them again.
Baseball tickets in the US
As someone who bought baseball tickets using this platform, gotta say I was pretty let down with how it all went down. They tack on a big ol' fee for their "service", boosting up the price of the tickets big time. It was super frustrating not knowing the full price upfront, especially with all the extra costs we had to deal with. And when we tried to get the tickets through their app, turns out it wasn't even available in our neck of the woods. So we ended up getting hit with some extra charges and had to scramble to sort things out at the stadium. At first, everything seemed to be going smoothly with the order, but the lack of clear info and the high prices made it more of a headache than anything else.
Got tickets to a real cool soccer game
I scored some tickets to the soccer match between some awesome teams. Getting them was a breeze, but the price shot way up right when I was about to pay. They totally tricked me with those sneaky fees, that's not cool at all.
F1 Race Ticket Purchase
So, I bought a 3 day pass for the F1 Race in Miami but I really just wanted a 1 day pass. I let Customer Service know right away, but they said no refunds and I'd have to sell the tickets myself. It's pretty disappointing that they couldn't help me out, especially with all the ways technology makes it easy to make changes nowadays.
Overcharged for tickets
Just a heads up if you're thinking of buying tickets from this place. They say they have tickets for certain sections and seats, but in reality, you might just get general admission tickets for a steeper price. The customer service isn't the greatest either - all they care about is getting your money. And if you do end up with the wrong tickets, they won't help you out at all with reselling them. It's not fair to leave that burden on the customer. So maybe think twice before going through this platform.
Ticket resale issue
My recent experience trying to resell tickets on this platform has been so frustrating. I bought tickets but then had to change my plans and tried to list them again. But the website links were all messed up, so I couldn't actually do it. I called customer service a bunch of times, but after over two hours on the phone, the problem still wasn't fixed. Now I'm stuck having to pay for these $400 tickets I can't use. Just wanted to let others know to watch out for this if they're selling tickets on this platform in the future.
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Usher concert tickets Toronto
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