All reviews of Robert
Review about: Maurices
Overcharged online order
I can't believe how incompetent and terrible the customer service is at this place. They charged me twice for my online order, and even though I showed them proof of the mistake, they haven't done anything to fix it. Trying to contact their customer service was a nightmare. I was on hold for over half an hour, left messages, and gave them my number for a call back, but I haven't heard anything back. This is the worst customer service I've ever dealt with. And to top it off, I still haven't gotten my order because their delivery is so unreliable and delayed. I'm so frustrated and won't be shopping here ever again.
Review about: Swarovski Crystal
Order of crystal jewelry
I ordered this really pretty crystal jewelry set for my daughter's birthday, but when the package finally showed up, the box was empty. I couldn't believe it – I was so disappointed and honestly kind of shocked that someone would take the contents out. I tried reaching out to customer service, but they were not helpful at all. They refused to do anything or give me a refund. I spent a lot of money on that order, and now I have nothing to show for it. I'm going to take this up with PayPal and my bank to get my money back, but I am just really upset with how the company has handled this whole situation. I definitely won't be shopping with them again.
Review about: My Magic Car
Magic car
Purchased magic car and it would not work from day one. Very poor workmanship and quality control, wires loose and parts haphazardly installed. Contacted them and they continually send the same part to replace and then tell me I need to take to service center and pay out of pocket to fix it.
Save yourself the hassle and get a hot wheels or something. See below of detailed pictures.
...Review about: WaterLily
Waterlily and Windlily
Was super excited to get this product however its been close to three months since I oredered, customer service email is a bounce back and no phone number found...requested a full refund and no one has contacted me.