All reviews of Jacey
Review about: Urban Sophistication
Frustrating wait for order
I had a really bad experience with my order from Urban Sophistication. I waited for more than a month and still, nothing was sent out. They took my money but never sent the item, and to make matters worse, they didn't even reply to my emails. The responses I did get were super generic, only saying they got my email but not giving me any real answers. Now I have to deal with disputing the charge on my credit card because of their terrible communication and not sending my order.
Review about: RAVPower
Portable Charger Purchase
I recently bought a portable charger from this company and ran into some issues with it. But I gotta say, I was impressed with how the company backed up its product and warranty. They got the problem fixed in just a few days, which was great. They kept me in the loop with frequent updates throughout the whole process, which I found really helpful. The only things that bugged me were that the customer service response at first seemed too generic and didn't really address the details I mentioned in my first email. And I wasn't thrilled about having to provide a video for the warranty claim, but I get why they needed it.
Review about: Scotch & Soda
New Pants Purchase
I bought a new pair of pants from this store, but they sent me the wrong ones. Mistakes can happen, I get that, but I wasn't happy to find out that I had to pay 2.95 for return shipping, even though it was their mistake. That policy didn't sit well with me, so I won't be shopping there again.
Review about: Bella Barnett
Looks for vacation
I just bought the most amazing dress for my upcoming trip and I absolutely love it! The quality is top-notch, the colours are beautiful, and I just know I'll get lots of compliments. I contacted them about the delivery and their customer service team was super friendly and quick to reply. I'm so excited to wear this dress and I'll definitely be buying from them again!
Review about: KUHL
Shorts Purchase
I got myself a couple of shorts from this brand, 'eh, and man, was I let down! I ordered two pairs in the same size, but when they came in, the sizing was all over the place. One pair was so tiny, it felt two sizes off, while the other was a bit small too, just not as bad. Dealing with this crazy sizing mix-up is so annoying, 'eh, returning them is such a bother.
Review about: Intego
Intego update
I had such a tough time getting that update to work, it just wouldn't load and I was so confused about what to do. After I emailed them, I got a response the next day with a simple solution that fixed the missing piece. It's way better than my old program that barely caught any issues like Intego does. It's working great now, and it even warns me about sketchy emails and websites. I'm thrilled with my purchase!