All reviews of Desiree
Review about: ASOS
Premium user order with stolen parcel
As a VIP customer, I've always been happy with the service I get from this company. But in my last order, one of the packages got swiped right after it was dropped off. Not a fun situation, but I gotta give credit where it's due - the customer service team was on it. After waiting three days for a fix, a guy named Wasim swooped in and took care of everything smooth as butter. They offered to send me a new package or give me a refund, and I really appreciate how quickly they handled the issue. The whole thing was dealt with professionally and with empathy, which made me feel like a valued customer.
Review about: Surveoo
Simple survey tool
Surveoo totally exceeded my expectations, eh! Their service was top-notch, with great attention to detail and quick responses. My experience with Surveoo was super smooth and easy. I highly recommend them to anyone who needs help with surveys. I am seriously impressed and wish I could give them more than five stars, eh!
Review about: altitude-sports
Fast shipping
My order was supposed to come in just 1 day, but it actually took 3 days! And to make things worse, they didn't even install the fixings or do the tune-up. But, at least the price was the same as other places. It was pretty average overall.
Review about: TheSource
Cool stuff
I went to that store and lemme tell ya, Nicolai and Eric who works there are amazing! They really know their stuff and hooked me up with some great recommendations. Definitely gonna spread the word to all my buddies to check out that store!
Review about: Simplehuman
LED Vanity mirror purchase
I just bought a LED Vanity mirror from this company and I ran into a problem with it. I had to reach out to customer service and they asked me to send a video showing what was wrong with the mirror. It was a bit odd, but I did it anyway. Still haven't got a replacement for the defective product though. It's been pretty annoying because I was hoping for better customer service from a company like this.
Review about: Hammacher Schlemmer
Flashlights
I bought these four little flashlights to give as Christmas presents. I was really pleased with the product, but not so much with the shipping fees. They slapped on a $17.95 charge for shipping, which seemed kind of steep for such a tiny and light package. I reached out to customer service to ask about it and they told me there's no way to get free shipping. I get that they gotta cover their costs, but I think a more fair rate would be nice.
Review about: appypie
App development assistance
I gotta say, I was super happy with the customer service I got from Joel Perez at that app development company. Not only did he help me with my app submission, but he also gave me some great tips for future projects. It's not often you come across such amazing customer service, but Joel really went above and beyond. I really appreciate all his help and guidance throughout the app development process.