LighTake Reviews
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Cube purchases
I've been buying cubes from this online shop for a while now and I'm a pretty loyal customer. I haven't had any problems with getting my money back, shipments, ordering, or anything else really. Whenever I've contacted customer service, I've always gotten a reply, even if there were a few language issues, but they were still really nice and easy to follow (usually through email or Facebook). I can't say much about other stuff they sell like drones, but I can definitely vouch for the fact that when it comes to cubes, this shop has awesome prices and really good quality products.
Lack of communication, slow delivery, inaccurate tracking
I've been noticing some issues with my online shopping experiences with this retailer. At first, things were smooth sailing with my orders. But as time went on, I've been facing problems like delays in delivery, items showing as in stock but actually out of stock, and poor communication from the company. Sometimes, I don't get a response for more than 24 hours. One of my wife's orders from nearly two months back still hasn't shown up, and the tracking number provided says "not found," even though her credit bill got charged for it immediately. Despite all this, the products themselves are good quality. But I think they really need to work on their service and communication. Another thing is that completed orders still show up as pending, which can be confusing.
Express shipping purchase
I was so disappointed with the customer service at this online store, eh. I paid extra for express shipping to get my items on time, but after more than a week, my order still hadn't been shipped. Communicating with the customer service team through email was awful - if they even bothered to reply, it was only once a day. We finally agreed on a refund, but it was only processed after I opened a claim on Paypal. The whole situation was eventually sorted out, but it took a lot of time and hassle. It would be nice if they could give more info on their website about stock availability and restocking timelines to help customers plan their purchases better, you know?
Cube purchase
Just wanted to share that I recently bought 3 cubes from this company and I gotta say, I'm pretty impressed. I placed my order on March 23rd and even though the warehouse is in China, the cubes made it to Canada by April 10th. The delivery took a little over two weeks, which I think is pretty reasonable given how far they had to travel. When it comes to customer service, I had a good interaction. I sent an email and got a quick and helpful response that answered all my questions. Overall, I'd recommend this company based on my own experience. And just so you know, this review is totally my honest opinion and I have no connection to the company.
Cool Space Helmet Building Kit
Hey folks, just wanted to share that I recently picked up this really awesome Space Helmet Building Kit and let me tell you, it was a blast to assemble. The design was super cool and the final product looked really neat. I did run into a few missing pieces, but luckily there were some extra blocks included that I could use instead. And can we talk about the packaging? Honestly, top-notch quality, probably the best I've seen. The seller was also really helpful and answered all my questions. All in all, it was a really fun purchase that I thoroughly enjoyed!
Electronic Gadgets
Just so you know, if you order from this site, you might have to pay extra for delivery, wait for about 3 weeks to get your stuff, and pay possible taxes in your country. The product might seem real, but chances are it's from China. Even with all that, the thing I got works fine. One thing to keep in mind is that they only post good reviews on the site, so there's a chance you could have a not-so-great time.
Multiple purchases, correct items, free shipping, good customer support.
As someone who comes to this store a lot, I've bought a bunch of things many times and always gotten the right stuff with free shipping. The support team is great, they answer fast and in simple English. If there's ever a problem, like a package getting lost in the mail, they'll happily send out another one without any fuss. They process orders quickly and give you tracking info so you can keep an eye on where your delivery's at. I'd suggest getting a tracking number for faraway shipments just to be safe, 'cause sometimes packages can magically disappear across long distances. But if anything does go wrong, the folks at this store are nice and genuinely helpful.
Puzzle cubes purchase
I just bought over 10 puzzle cubes from here and have more on the way. The shipping was a bit slow, but I figured it would be since it's coming from halfway around the world. I'd suggest avoiding DHL shipping because they always seem to mess things up. Just go for the regular shipping option and be patient, your item will show up eventually. The cubes are really great, and I might even get a tablet from them down the line. All in all, LighTake is a cool place to find fun gadgets and adapters, just be careful when buying electronic devices.
Review with most votes
Cool Space Helmet Building Kit
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