Eyeglasses Reviews

: 13
92% Would buy here again

Most relevant positive review

  2024-04-04
polarized Rx + bifocal sunglas
My experience with this website started off kind of frustrating because of how it was set up, but...Read on
Earl

Review with most votes

  2023-12-16
Frames and lenses purchase, re
I recently bought my first pair of frames and lenses from this store and I'm really happy wi...Read on
Stone Prohaska

Reviews (13)

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    polarized Rx + bifocal sunglasses

    My experience with this website started off kind of frustrating because of how it was set up, but luckily the chat feature really came through for me. A representative got back to me right away and walked me through the ordering process without any issues. I ended up deciding on getting polarized prescription bifocal sunglasses, which I knew would be a tricky order. But when I got them, they turned out even better than I expected in terms of quality and accuracy. I was impressed with how quickly they arrived, only taking 13 days from when I placed the order. Another company had actually refunded my money because they couldn't make glasses with polarized lenses, even with their own frames. This experience really solidified my trust in eyeglasses.com, and I would definitely recommend their services to anyone looking for glasses.


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    Prescription glasses

    I recently bought a pair of prescription glasses from this store. I had some questions about where the frames came from and when they would arrive, but overall I was happy with my experience. I asked specifically about the country where the frames were made, and the customer service rep quickly gave me the info I wanted. The delivery took a bit longer than I wanted, but once the glasses arrived, they were just as good as promised. The lenses were perfect for me, and I liked the transition feature. The price was fair, especially considering the fancy options I picked. All in all, I'd be willing to order from this store again in the future.


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    Prescription glasses purchase

    I sent my frames in to get filled with my prescription 'cause it was my first time buying glasses online and I was kinda unsure about it. But man, I gotta say, I'm super happy with how it turned out! The glasses showed up in just two weeks, and the no-line bifocals were bang on. Not only were the lenses cheaper than what I'd pay at a glasses store, I even got some upgrades. I've been wearing glasses forever, and lemme tell ya, this was the easiest buying experience ever and the best results I've ever had. You can bet I'll be buying from this company again in the future.


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    Eyeglasses frames

    The service at Eyeglasses has always been great, but lately there have been some issues that have affected my overall experience. The customer service is still good, but the delivery times have become slower since the pandemic. They told me it's because they're having trouble getting the resin for the frames I wanted, which makes sense with everything going on in the world. However, I still haven't received my Dolomiti wire frames from a recent order, and I'm not sure why. Even with these hiccups, I do appreciate how transparent the company has been in their communication.


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    First time buying glasses online

    Oh man, I was so nervous trying out online glasses for the first time but let me tell you, the lenses and frames I got were top-notch! My prescription is pretty strong (-5.50) and I wanted Transitions+AR, and my glasses came in just 2 weeks, crazy fast! It was a bit of a hassle getting ahold of customer service before I ordered, but I eventually reached them by phone and email. I'm definitely gonna stick with this place and grab more glasses from here in the future!


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    First pair of glasses, awesome deals

    Oh my gosh, this place is amazing! The customer service folks are so speedy, friendly, and really helpful. And guess what - I scored extra lenses and some great discounts on both pairs of glasses! Thank you, eyeglasses store! These are my first-ever glasses, and you made it super easy and affordable for me to see clearly now.


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    Reading glasses order with prescription issue

    My experience with Eyeglasses was amazing, eh. I ordered reading glasses at first, but ended up getting the wrong lenses due to a mix-up with my prescription. As soon as I noticed, I got the right prescription and sent the glasses back. They quickly replaced the lenses and even threw in bifocal ones for some extra cash. They only charged me the difference in price and gave me a credit for what I already paid, which was pretty nice of them. The customer service was top-notch, and I'm super happy with how everything turned out, eh.


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    Quick and efficient

    I had a really easy chat with a Eyeglasses rep, but had some trouble on the phone at first 'cause they couldn't hear me very well. After switching up how I was calling, I got through just fine. I asked about the frames I wanted, got quick and clear answers, and went ahead with my order. They told me when to expect it, but it actually came two days early. I was surprised that the items were shipped straight from the manufacturer, skipping the store quality check probably 'cause I didn't need prescription lenses.


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    Prescription eyeglasses

    I recently went to this eyeglasses store and talked to one of the workers there. I have to say, they were really professional and friendly. Earlier today, I had a bad experience at a different store where I felt like they were not very trustworthy and didn't care about their customers. But here, I felt relaxed and happy while I was shopping. The worker answered all my questions, gave me some good advice, and helped me pick out the perfect pair of prescription glasses that suited my style and what I needed.


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    Lens replacement service for Sunglass Frames

    I had such a good experience getting new lenses for my sunglasses at this store. I sent in my frames to get bifocal lenses and was so happy with how they turned out. The staff made sure to use my old lenses to position the bifocals perfectly, and they even gave me back my old lenses that weren't prescription. I tried out my new glasses while driving yesterday and noticed right away how much clearer and more comfortable they were. I'm really happy with the service I got.


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    Affordable eyeglasses

    I've always found it annoying how expensive eyeglasses can be. But I gotta say, I was pretty happy with the affordable frames on this website. They had a good selection and tons of options to pick from. The service was quick and the prices were way cheaper than what I've paid before. I'm super happy with my purchase and I'll for sure be coming back again.


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    Two year scratch warranty for prescription glasses

    I just bought the two year scratch warranty for my prescription glasses and let me tell you, I was pretty let down by the service. The staff told me that if my lenses got scratched within those two years, they'd replace them. But what they didn't mention is that the new lenses would use my old prescription, not the new one from my latest eye check-up. This was a real pain because I had gotten used to the new prescription and going back to the old one was a hassle. I wouldn't suggest getting this warranty if you're someone who often updates your prescription.


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    Frames and lenses purchase, replacement lenses

    I recently bought my first pair of frames and lenses from this store and I'm really happy with how they turned out. The frames look stylish and are super sturdy, plus the lenses are really clear and comfy to wear. I also had to get new lenses for my old frames and it was a breeze. The customer service was amazing and they made sure I got the perfect lenses for what I needed. Overall, I totally suggest this store for all your eyewear needs.


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