All reviews of Monroe
Review about: Chemical Guys
Wax buffer purchase
I bought a wax buffer from your store not too long ago, but it stopped working after just an hour. I contacted customer service for help and they told me to check the manual for troubleshooting. Even after trying what they said, the buffer still wouldn't start. They promised to follow up in a day or two but never did, which left me frustrated with a broken product. When I asked for instructions on replacing the brushes, they said they would email them to me, but never did. In the end, I figured out how to change the brushes myself and got the buffer working again. The whole experience was disappointing, and I don't think the brushes should have needed replacing so soon. It seems like the company's growth has taken away from good customer service for loyal customers. Remembering where you came from and putting customer care first is important for keeping customers happy and coming back in the future.
Review about: RVCA
Misdirected order, terrible service
Oh boy, what a disaster! I ordered some clothes and guess what? They got sent to the wrong address all because of some mix-up with PayPal. So, I reached out to customer service for some help and you won't believe what happened - they wouldn't own up to their mistake and actually had the guts to hang up on me! I am so let down by their lack of accountability and you can bet I won't be spending my money there again. Do yourself a favor and stay away from this whole mess of a company!
Review about: inkCartridges
Wrong address mishap
I can't believe they sent my order to the wrong address! And to top it off, they won't give me a refund until their warehouse confirms that they got the product back. It's been three weeks and I still haven't seen my refund.
Review about: Republic of Durable Goods
Compact hammock purchase
I am absolutely thrilled with the compact hammock I got from Republic of Durable Goods for all my adventures outdoors. It's so easy to set up and take down, perfect for spontaneous trips to the beach or camping. The material is super tough and I can see it lasting for many seasons. And the best part is, I don't even need trees to set it up, giving me tons of new spots to chill out. I'm really happy with my purchase and would totally suggest this product to anyone in need of a cozy outdoor lounge option.