Proviz Reviews
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Reflective Cycling Jacket
I recently bought a reflective cycling jacket from this company and I was really impressed with the customer service. The jacket arrived quickly and in perfect condition. However, I had a problem with the size and had to exchange it. I contacted customer service and they were so helpful and responsive. They gave me all the information I needed, which helped me through the exchange smoothly. I was really impressed with how efficient and dedicated they were to making sure I was happy. I would definitely suggest this company to anyone looking for top-notch reflective gear.
Customer service experience
So I had a little problem with my order cause some stuff was out of stock. It was kind of a bummer, but the customer service I got to fix it was top-notch. It was such a relief to talk to a real person who helped me out right away. And they got back to my emails super fast, showing they really care about keeping us customers happy. For sure I'm gonna order from them again, all thanks to Matthew and his awesome service.
Windbreaker jackets
The windbreaker jackets I got were exactly what I was expecting from online, with vivid colors and a perfect fit. They came pretty quickly, within a week, and Proviz let me know about a little issue with the order being from the UK to avoid any extra charges. The jackets are awesome for blocking the wind, but I haven't had the chance to try them out in the rain yet. I would definitely recommend Proviz Sports to anyone.
Cycling gear purchase
I've been shopping from this company for a few years now, and even though their products are top quality, I find the sizing to be a real pain. Who wants to deal with constantly ordering and returning items just because they can't get their size right? It's so frustrating and really eats up a lot of time.
New jacket, awesome service
Oh man, I gotta tell you about this awesome lady Zoe! She was so chill and totally helped me get a new jacket while returning my old one without any hassle. She really listened to me and went out of her way to assist me. I was honestly so stoked with the service she provided!
Waterproof cycling jacket order
I ordered a waterproof cycling jacket as a gift but it ended up being too small. The company couldn't do a direct exchange, but they let me order the next size and they even offered free return shipping. They honored the original price too. The customer service was amazing, very fair and top-notch.
Reflective jacket purchase
The customer service at this place was amazing! They were so quick to answer all my questions and were super friendly. I was really impressed with how fast they processed my order - I put it in on a Friday and got it by Monday. Plus, the reflective jackets they sell are top-notch quality, can't beat it!
High-quality product
I was really impressed with how great the team's customer service was. They quickly dealt with any questions I had about my order and made sure I was happy with what I bought. The product I got was really top-notch and I can't wait to use it. It was just an awesome experience shopping with them.
Duplicate order expedited
I had a problem with a missing order, but Proviz fixed it quickly by letting me know there was a tracking issue and then sending me another order right away. It got to me in just a week. Tracy and Matthew were super helpful and gave great customer service. I'll definitely shop with them again.
gloves replacement
Their products are really great, but I did run into a little problem with a pair of gloves. So I sent a quick email with a photo, and they right away sent me a brand new pair with no hassle at all. Their customer service is just fantastic.
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Reflective Cycling Jacket
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