MOUS Reviews

: 14
100% Would buy here again

Most relevant positive review

  2024-02-27
Replacement product
I had a problem with something I bought, and the people at the store really went out of their way...Read on
L. Greenholt

Review with most votes

  2023-12-26
Phone case purchase
I made a mistake and ordered the wrong case, but fixing it was super easy. The customer service w...Read on
Nickolas

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    iPhone leather case

    I've been using the iPhone leather case from MOUS for over 4 months now and I have to say, I'm really impressed. The support team at MOUS has been amazing in helping me out with any questions I've had about the product. The Limitless 5 iPhone leather case is a game-changer for sure. It's got this perfect mix of luxurious leather on the back and a grippy texture on the sides. It's even more comfortable and functional than Apple's leather cases. It fits just right in my hand and slides in and out of my pocket with no issue. The grip is secure and the buttons are easy to use. It's a bit bulkier than other cases, but the added protection is totally worth it. The ribbed sides give me excellent grip and I have no worries about dropping my phone. The raised edges provide extra protection - I dropped my phone on tiles and both the phone and the case were totally fine. Overall, I'm super happy with the quality and functionality of this case and I definitely recommend it to anyone looking for a top-notch, durable phone case.


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    Phone case purchase

    I just bought a phone case from MOUS and I have to say, I'm super impressed with how good their stuff is. The case really keeps my phone safe - I've dropped it a few times and my phone is still in perfect condition. This is a big win for me, 'cause I've had bad luck with other cases that claim to protect but don't do anything. The MOUS customer service is also amazing - they really go out of their way to help customers and make sure they're happy with what they bought. Overall, I'm really happy with my experience and I totally recommend MOUS to anyone who needs a good phone case.


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    Multiple phone cases dating back to 2018

    I've been a customer of this company since 2018 and I've bought a few phone cases from them. I've always been happy with the great quality products and top-notch service they offer. Recently, one of my cases had a defect after a few months. I reached out to their customer service and sent them some photos of the problem. They quickly sent me a new case under warranty, no questions asked. I like that they really care about making sure customers are happy and they back up their products.


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    Smartphone bike mount purchase

    I bought a bike mount for my smartphone from this store, thinking it would keep my phone safe while I ride. But, my phone kept falling off the mount three times during just one ride. I was pretty disappointed with the product. I reached out to the support team and they quickly got back to me, offering a full refund. Even though the product didn't work out for me, I was happy with the customer service I received from the team.


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    Motorcycle mount and magnetic guided lock system phone case

    The phone case is alright, but the motorcycle mount is just asking for trouble. The mount stays put on the handlebar, but the link to the phone case is weak and not to be trusted. My phone was all over the place whenever I hit a bump or picked up speed, and it drove me crazy. I really regret tossing out the product case, assuming I wouldn't need it to send it back.


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    Replacement product

    I had a problem with something I bought, and the people at the store really went out of their way to help me. They took the time to hear me out and swapped the item for me without any trouble at all. I was impressed by how much they care about their customers and how committed they are to giving great service. It's nice to come across a company that genuinely cares about its customers and puts them at the forefront.


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    Phone case purchase

    Let me tell you, this phone case is top of the line. It's tough and really lasts, plus the customer service at this place is amazing. I've had this case for a couple of years and it's still going strong. And when I had a small problem with it, they offered me a full refund or a new one right away. That kind of service is hard to find these days, but MOUS delivers. I'll definitely be a repeat customer.


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    iPhone and MacBook cases

    The phone and laptop cases I got were amazing! They're so strong and kept my devices safe from scratches and bumps. Plus, they look really nice too. The delivery was quick, and the customer service team was fast at helping me out. They even gave me a refund without me even having to ask. I'm really pleased with my purchase and will definitely come back here again sometime.


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    iPhone accessories purchase

    So I bought some iPhone accessories online from this good store. They arrived quickly and were packaged nicely. But I had a problem with one of the items, so I contacted their customer service. The person I spoke to was really helpful and fixed the issue by sending me a new one right away. I'm happy with how everything was handled and would definitely buy from them again.


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    Wood design iPhone case

    I got this cool wooden case for my iPhone and it's seriously the best! Super tough, looks great, and it's saved my phone from getting wrecked so many times. It's been 4 years now and it's still holding up like a champ, saving me from spending money on repairs. It's got a couple dings from some clumsy moments, but my phone is still in one piece.


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    iPhone case replacement

    I ordered a phone case from this company a couple of years ago, and after using it a lot, the adhesive started to come off. I got in touch with their customer service, and they quickly sent me a new case, even though it had been a while since I bought it. I was really happy with how they helped me out, and I'll definitely shop with them again.


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    Phone case purchase

    I made a mistake and ordered the wrong case, but fixing it was super easy. The customer service was awesome, they gave me a refund without me even noticing. Overall, really happy with how everything turned out.


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    Lost parcel, but Mous sent a replacement

    I ordered something from Mous and the package got lost by the delivery guys! But Mous came through and sent me a replacement really quickly. The folks I talked to were all really friendly and professional. And the product is amazing!


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    Protective gear for electronics

    I just got some new protective gear for my electronics and let me tell you, it's awesome. It does exactly what it says it'll do - keeps my stuff safe. Makes me feel a whole lot better knowing that my expensive gadgets are well-protected.


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