JR Cigars Reviews

: 6
83% Would buy here again

Most relevant positive review

  2024-03-26
Recent order of JR alternative
I just got some JR alternatives and I gotta say, I'm really impressed with how they taste an...Read on
E. Lehner

Review with most votes

  2024-01-04
premium cigars
I gotta say, those premium cigars I got from JR Cigars were absolutely amazing. The taste was top...Read on
Kling

Reviews (6)

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    Recent order of JR alternatives

    I just got some JR alternatives and I gotta say, I'm really impressed with how they taste and the price was good. I've been a customer for a long time and I can tell you that JR Cigars always comes through with top-notch products. Their alternatives are tasty and won't break the bank. In the 20 years that I've been buying from them, I've only had to get a refund four times, but each time it was easy and no problem at all. JR Cigars really cares about making their customers happy, and I'm grateful for that.


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    Awesome cigar order

    I keep getting awesome deals and my stuff arrives real quick. One time there was a mistake, but they fixed it right away when I told them. The folks there are super friendly and provide excellent service. I definitely recommend it.


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    Regular customer for 20+ years

    I've been a loyal customer of JR Cigars for over twenty years now. I've had some issues with shipping and auction mistakes in the past, but their customer service has always been top-notch. However, ever since the company was taken over, there have been some major changes that have really impacted my overall experience. The auction feature I used to enjoy every morning is gone, and the prices have shot up. JR Cigars used to have the best prices around, but now they're just like everyone else. A lot of my favorite cigars have been discontinued, and the loyalty program has been changed so it's not as rewarding for us customers. Points expire quickly, and there's all kinds of restrictions on how you can use them. Plus, it seems like sale items are always marked as out of stock as soon as they're advertised. This whole situation has made me wonder why I'm still supporting JR Cigars, as they don't seem to care as much about long-time customers like me anymore. That's why I've decided to take my business elsewhere.


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    premium cigars

    I gotta say, those premium cigars I got from JR Cigars were absolutely amazing. The taste was top-notch, giving me a rich and satisfying smoking experience. The quality of the cigars compared to the price was unbelievable - great bang for my buck. Even though there was a little delay with the delivery from the post office, the customer service from JR Cigars was fantastic. They were super efficient and professional the whole way through ordering. Definitely gonna be a loyal customer from now on with JR Cigars.


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    Box of 25 flavored cigars

    Flavored cigars, eh? Do yourself a favor and stay away from these ones, bud! I figured I'd try ordering a box of 25 flavored cigars from JR Cigars to save some cash instead of my usual top-notch brand. Well, that was a mistake, let me tell you! The taste is just terrible, like smoking a bunch of burning leaves mixed with old fruit! Sure, the flavor is there, but the tobacco quality is just awful. I should have known you can't get cigars that cheap without something being off. Wish I could send them back, but I missed the return deadline, eh? Save yourself the letdown and stick with your go-to brands.


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    Cigars

    I gotta say, JR Cigars really knows how to keep their customers happy. While they got rid of the free shipping program, which I personally miss, they still offer some amazing perks. The only downside is that their website can be a bit confusing at times and could use some work to make it more user-friendly. I think a lot of negative reviews are from folks who didn't bother to read the fine print and then got upset when things didn't go their way. Don't blame the company for your own mistakes, people! Overall, JR Cigars is a reputable company that just needs a few tweaks to make it even better.


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