IK Multimedia Reviews

: 9
100% Would buy here again

Most relevant positive review

  2024-04-16
Fantastic product, exceptional
I just bought something and had a problem getting it to work. The customer service folks were ama...Read on
Wellington

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    Amplitube 5 MAX and iRig HD X

    I recently got this really cool software and tool to help me get better at playing the guitar. The Amplitube 5 MAX software is amazing, it has so many features that have really helped me step up my music game. The iRig HD X interface has been great in connecting my guitars to my computer smoothly, making things super easy. I did have a little problem when I was downloading drivers for the interface, but the customer service from Jason in tech support was top-notch. Jason quickly figured out the issue and helped me fix it. I really appreciate his patience, professionalism, and quick responses throughout the whole thing. If you're thinking about getting something to boost your music production, I definitely suggest checking out these products.


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    AmpliTube 5

    Hey there! So, I've been playing guitar for years now and let me tell you, AmpliTube 5 has been my go-to for making music lately. But, I ran into some tech problems recently that were really slowing me down. I was getting pretty frustrated, so I decided to contact tech support. They got back to me super quickly and fixed everything up after we exchanged a bunch of messages. It was such a relief to get back to making music without any issues. I gotta say, the support from IK Multimedia was top-notch and really made a difference for me. Their commitment to making great gear that works well is really impressive. As a musician, having reliable tools like AmpliTube 5 is so important for my creative flow.


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    Guitar amp sims and support

    Hey, so I just gotta shout out IK Multimedia for their sick guitar amp sims and awesome customer service! I've tested out a bunch of diff amps and cabinets, but theirs seriously take the cake in terms of sound quality. And don't even get me started on their sweet selection of pedals to really customize your sound. When I ran into a little hiccup with the software, their support team was right on it - it was just a silly search filter goof on my end, but they were quick to respond and helped me sort it out in a flash. Props to them!


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    Serial number issue resolution

    I had a problem with the serial number of something I bought and when I talked to the company's support team, I was really happy with how helpful they were. Unlike other support teams that just send you to read a manual online, this team actually listened to my issue and gave me a new serial number over email right away. It saved me a lot of time and stress. I was really impressed and pleased with how they handled everything - their service was quick and tailored just for me.


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    Fantastic product, exceptional customer service

    I just bought something and had a problem getting it to work. The customer service folks were amazing and really looked into it to fix things quickly. I'm super happy with the product and the awesome help I got.


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    Pianoverse issue

    Hey, so I had this issue with Pianoverse, totally my fault, but shoutout to Jason W from IK Multimedia support, he was really awesome about it. They really put in a lot of effort to fix it, even though I was a bit grumpy. After a bunch of emails, they finally sorted it out for me. Thanks a lot for not giving up on me, guys! By the way, I used to be a skilled piano player, and let me just say, Pianoverse is absolutely amazing!


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    Software installation assistance

    I just wanted to share about this fantastic support I got from a guy named Jason when I couldn't figure out how to download and install this new software thing. Jason was super patient and helpful the whole time. Even though we ran into a bunch of problems, he kept at it and we went back and forth with emails until I finally got the software up and running on my computer. And I gotta mention, the software is top-notch and has lived up to what I was expecting.


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    product portal software

    I had this really weird issue when I was trying to install the product portal software. It was so frustrating, you know? But when I contacted the support team, they were quick to respond and really patient with me. Less than a day later, everything was set up and working perfectly! Huge shoutout to them, they really saved the day!


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    Account cleanup and optimizing T Racks with Max v2

    I recently got my account sorted out by the manager. He removed old stuff and organized my T Racks, so now I'm using Max v2 and it's working great. I recommend his services highly and appreciate how he paid attention to detail with my account. Take care!


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