Gentleherd Reviews

: 8
88% Would buy here again

Most relevant positive review

  2024-04-19
Sweaters and cardigans
My recent time at Gentle Herd was amazing. Right from when I ordered, the customer service team w...Read on
D. Bergnaum

Review with most votes

  2024-02-07
Two coats
I recently bought two coats from this company and I gotta say, I'm pretty happy with how eve...Read on
C. Berge

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    Sweaters and cardigans

    My recent time at Gentle Herd was amazing. Right from when I ordered, the customer service team was super helpful and kept me updated on when my stuff would arrive. Even though it took a bit longer than I thought, the sweaters and cardigans I got were top-notch. They were a bit bigger than I thought, but I ended up loving most of them and they're now my go-to pieces in my closet. Overall, I was really impressed with the quality of the products and would definitely shop there again. Although, I think they could work on their shipping and return process to make customers trust them even more.


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    Undyed cashmere sweater

    I just got my new undyed cashmere sweater from this brand and I am so excited about it. The fabric is so light and soft, it almost feels weightless, and the almond color is just so understated and beautiful. The design is simple but classy, making it easy to match with anything in my closet. I am beyond happy with my buy!


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    Two coats

    I recently bought two coats from this company and I gotta say, I'm pretty happy with how everything went down. The coats I got were just gorgeous and looked top-notch. Shipping was mostly smooth sailing, with easy tracking available on their website. But, my latest order got held up in China for about 6 days, messing up the 15-day shipping estimate. I reached out to customer service and they got back to me quick, thankfully. The package ended up arriving 10 days after I placed the order. Even with that hiccup, I'm still happy with my purchase and the quality of the coats.


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    Dress and pants

    I ordered some clothes from an online store based overseas, and I knew it might take a while for them to arrive. But when my package came, I noticed one item was missing. I reached out to customer service, and Amy got back to me right away with info on where to find the missing item. The dress and pants I got are super stylish and really comfy. I'm happy with both the products and the great customer service I received from this company. Overall, a pretty good experience!


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    Big order

    I ordered a whole bunch of stuff and then I got really scared because of all the bad reviews. They said you can cancel by email within 24 hours so I did that. I was freaking out all weekend, but then I got an email on Sunday night saying it was cancelled! Then I got the PayPal message and another email two days later. Thank goodness!


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    Three items

    I bought three things from this online store recently and I gotta say, I was pretty disappointed with how things went down. So get this, my stuff came in two different parcels and it took a whopping 19 days for them to get here from the day I ordered. Plus, I got messages saying my order was shipped from some random company, which caught me off guard, and then the real store told me it had arrived. The quality of what I got was alright, but honestly, I don't think they were worth the money I paid. And let's talk about the packaging - it was just plain terrible. Everything came in this cheap plastic bag that made it look like I got it from a sketchy storage place. Yeah, this was definitely my first and last time shopping here, that's for sure.


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    Warm and soft cardigans for mother with dementia

    I bought a bunch of cozy, soft cardigans from this store for my mom who's in a nursing home and has dementia. She's always chilly and loves wrapping herself in soft, snuggly things. Thanks to Gentle Herd, she now has 8-10 cardigans that keep her toasty and comfy. The clothes are really well-made, and even though they're a bit pricey, they wash and wear well, so it's worth it. I'm really impressed with how nice and cozy everything I got from this store is, and definitely plan on shopping there again. Keep up the good work, Gentle Herd!


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    Cropped sweater purchase

    I bought a cropped sweater a few months back and I gotta tell ya, it's definitely one of my faves in my closet now. It's a bit on the shorter side so a bra or tank underneath is a must, but I've found that it looks super cute layered over maxi dresses, really shows off the curves in the best way. The material is top quality, fits just right, and the design is trendy but also goes with everything. I'm really happy with this buy, eh.


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