Fleet Feet Reviews
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NB shoes and thin insoles
I had such an awesome experience with customer service at FleetFeet! The first time I went to the store solo, I was greeted by this lovely lady named Ally at the West Lane location in Columbus. She was super welcoming and helped me find the perfect pair of NB shoes. When I went back a second time, Ally was there again and I was so happy to see her. She knew everything about the products and answered all my questions with expertise. I ended up buying a pair of thin insoles that she suggested, and they have really made a big difference in my comfort while walking and running. Turns out, Ally is actually the manager of the store! Her leadership and knowledge left a lasting impression on me. All the other staff at FleetFeet also do an amazing job, but Ally really stood out to me from the start. Just like my mom always says, "First impressions really do matter." Keep up the awesome work, Ally! Thanks for the excellent customer service and for helping me find the perfect products.
Running shoe purchase
I recently bought a pair of running shoes from this shop and it was a great experience. When I walked in, a staff member named Tracy came up to me and asked if I needed help. I told her what kind of shoe I wanted and she brought out exactly what I was looking for. Tracy took the time to have me sit down and let me try on the shoe in different sizes until we found the perfect fit. Her help was outstanding and made my shopping trip enjoyable. This all went down at the shop in Lawrenceville and I have to say, Tracy deserves a perfect 10 for her customer service. I'll definitely be back at this shop for more purchases in the future.
Hoka Bondi shoes
I've been all about shopping local for a while now, so I'm a regular at this store. But, when I ordered another pair of Hoka Bondi shoes online recently, I was pretty let down to find only one shoe in the box. It was frustrating, but I gotta give props to Sean, the store manager, for quickly fixing the mistake and providing top-notch customer service. They not only corrected the error, but also gave me a discount to make up for it. Even though I was bummed about the mix-up with the quality control, I'm happy with how everything turned out and will definitely keep coming back for their great fitting advice.
Running shoes and foot support
I picked up a new pair of runnin' shoes and got some internal foot support at this store, and I gotta say, the service I got was top-notch. The staff were super helpful and knew their stuff when it came to the products they were sellin'. I've been dealin' with some joint pain in my knees, but they were able to hook me up with the perfect shoes. Not only did they set me up with a sweet pair of kicks, but they also recommended an internal foot support that has been a game-changer for me. I'm so happy I decided to shop here, they really went above and beyond to make sure I got what I needed.
Insoles for plantar fasciitis
I just got some insoles for my plantar fasciitis at Fleet Feet. The person helping me was new but that didn't really matter to me. I tried a few pairs and ended up going with the "RUN dynamic cushion high arch" ones because they felt awesome on my arch. They were a bit expensive at $55, especially since I usually go for the cheaper Dr. Scholl's. Sadly, just after the 2-month warranty ended, my plantar fasciitis started acting up again and the insoles weren't as comfy as before. I had tossed the box with the receipt, so I couldn't return them. It's a lesson learned, I guess. I was hoping for more durability for the price I paid.
Awesome shoes for my messed up feet!
These shoes are amazing for me. I have lots of foot issues like plantar fasciitis and my ankles cracking all the time. But after wearing these shoes for a 2 mile walk and standing all day, my feet didn't hurt at all! I decided to size up and get a wide width because I wear an ankle sleeve, and I'm really happy I did. They fit perfectly and are really comfy. I suggest sizing up and getting a wide width because they're a bit snug. I'm really pleased with my purchase overall and these shoes have really helped me.
Running shoes recommended by Isaac Wilson
Fleet Feet in Strongsville is definitely the best spot to grab some running shoes! I gotta give a shoutout to Isaac Wilson, he was amazing! He knew his stuff about all the shoes, wasn't pushy at all, and actually paid attention to what I was looking for. He used this cool scan thing called the 'Volumental' (fancy, right?) and then hooked me up with a bunch of shoes that fit me just right. It was fantastic to receive such awesome service without feeling rushed or pressured to make a purchase. On top of that, the shoes were totally my style and within my budget, so it was a double win!
Running shoes
I was just at the store the other day checkin' out some new runnin' shoes. There was this employee there, turns out their name was KERRY, who was super patient and really knew their stuff. They watched my stride and suggested the best shoes for me. I trusted their advice and liked how friendly and helpful they were. Big thanks to KERRY for goin' above and beyond with their service!
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Running shoes recommended by I
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