Firebox Reviews
Reviews (6)
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Night light purchase
I just bought a night light for my daughter at your store and we had a problem with it. When I got in touch with customer service, I was really happy with how helpful they were. Cameron, the customer service rep, really went out of their way to fix the issue quickly. I felt like they actually cared about me as a customer, not just another person on the phone. Thanks to Cameron, my daughter's night light is now working perfectly and she adores it. Big shoutout to Cameron for going above and beyond with their service!
Soft toy purchase
I bought a cute stuffed animal from the website the other day. I really liked the toy, but there was a problem with the delivery. The package got all banged up during shipping, and the delivery folks couldn't drop it off. I got in touch with customer service, and they right away said they could send me another one or give me my money back. I was really happy with how fast and helpful they were in fixing the problem. All in all, I'd say this company is great for customer service.
Yo, I got some stuff
Hey, I normally don't bother with reviews but I had to speak up this time. My order arrived a little late, but hey, it's the holiday season, things happen. I shot them an email and they got back to me within a day, then my stuff showed up the very next day. Can't complain about that, eh!
Gift Purchase
The gifts at Firebox are so cool! I had a little problem with one I bought recently, but they fixed it right away after I sent them an email. I got the replacement within a day without any issues. I've been shopping there for a long time and their customer service is always amazing - super friendly and efficient.
Cool tech gadget
I recently bought this tech gadget from Firebox and it totally exceeded my expectations, eh! I decided to order it on a lazy Sunday night on a whim, and to my surprise, I got it in just 2 days instead of the predicted 4-5 days because of Covid. I really appreciated the updates and friendly emails from Firebox, it made the whole thing even better. This company really cares about customers and goes the extra mile, so I would definitely suggest them to anyone looking for cool and high-quality products.
cool stuff
So hey, I bought some stuff from this place without checking any reviews first, and then when I saw them, I was kinda freaking out. But everything turned out fine, ya know? Some folks were saying their stuff didn't arrive in 2-4 days like it says when you order, but I think they should just give an exact date instead. For me, it was supposed to be early January, but it arrived today and everything was good.
