ChildrenSalon Reviews

: 15
93% Would buy here again

Most relevant positive review

  2024-04-16
Variety, fast delivery, excell
I've been a faithful customer of this online store for kids' clothes for a while now, a...Read on
M. Schuppe

Review with most votes

  2023-12-20
Gift shopping
They only offer free shipping if you're a Diamond member, even though their prices are a bit...Read on
Nadia

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    Recent purchase for my daughter

    I recently bought some stuff for my daughter on this website and I gotta say, I'm really impressed with how everything went down. The website is super easy to use, everything's organized just right, and it was a breeze to find what I was after. I've shopped here a few times now and every time, the quality of the stuff I've gotten has been top-notch. They've got a great selection of items, perfect for kids of all ages. Plus, the delivery was crazy fast - I got my order just two days after I placed it. Using DHL for delivery shows they're serious about getting stuff to you quickly. The package itself was nicely done up and they even included a little pack of Haribo as a cute little touch. All in all, I'm totally happy with my shopping experience at this online store.


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    Variety, fast delivery, excellent service

    I've been a faithful customer of this online store for kids' clothes for a while now, and I gotta say, I'm super happy with what they offer. They've got such a great selection of top-notch clothes that I don't even need to bother looking anywhere else, and they deliver everything quickly. One time that really stuck with me was when I ordered from them at Christmas. They actually called me up to see if I was cool with having Santa deliver my package. It was such a sweet touch that caught me off guard and made my kids so happy. Their service is top-notch, and they really pay attention to the little things. That's why I'll definitely be buying from them again in the future.


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    Recent purchase for grandchildren and new granddaughter

    I've been coming back to this company for a while now, buying stuff for my grandkids, friends, and other family kids. I recently snagged some great deals in a VIP sale and ordered clothes for my grandson and the new granddaughter on the way in February. The whole ordering process was smooth, and I liked getting all the info I needed, like delivery times from DPD. Our package arrived this morning, and I had a nice chat with Izzy online, who fixed a tiny issue quickly. The service from this company is always top-notch, and I'm constantly impressed by how much they care about the little things. In short, I totally recommend this company for kids' clothes and accessories.


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    Purchased kids' wellies

    I recently bought some kids' rain boots from here and let me tell you, the packaging was amazing. The boxes they were in looked top-quality, leaving a great first impression. However, I was a bit let down when I saw there was only one bag of haribo jelly candies in the box. This led to a little disagreement between my two kids since there were two pairs of boots. It seemed like poor planning on their part to only give one candy bag. As a side note, I recently watched a show on Netflix that got me thinking about the inclusion of sweets in the package. It made me wonder if this could possibly create some negative brand associations.


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    Recent purchases

    I've bought stuff from this company a few times now, and every time the service and delivery have been great. The products are really good quality, though some people might think they're a bit pricey. But I truly believe that you get what you pay for, and in this situation, it's definitely true. I had to exchange an item for a bigger size using their free returns service once, and it was super easy and fast. Overall, I'm really impressed with the flawless experience I've had with this company.


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    Trousers return issue

    I had to return some pants, but the post office accidentally sent my package to the wrong store. Charlotte from customer service was fantastic and really went above and beyond to make sure my package ended up at the right place. I highly recommend their service!


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    Overseas order missing item

    My experience with Children Salon has always been great, with lots of beautiful choices to pick from. But it's when things go wrong that their customer service really stands out. Recently, I ordered 3 items for delivery overseas, but only 2 showed up. Even though it wasn't their fault, the customer service team, especially Laura and Lauren, were so amazing. They replied to my messages quickly, called me to talk about the problem, and made sure to send the missing item. I was really impressed by how they went the extra mile for their customers.


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    Love the clothes

    I really love this store, eh! They have really awesome clothes for kids, even though some of them can be a bit pricey. But they also have sales and affordable luxury items which is great. And the quality is top-notch, eh! They always ship my stuff super quickly, it comes in such nice packaging, and they even throw in some free candy! The app is amazing because you can earn points and get cool rewards like free delivery, eh. I always shop for Babidu and other brands from Spain, Italy, and Portugal. I highly recommend it, eh!


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    Clothing for children

    I sent a message at midnight and got a reply right away. I was really impressed with how quick and helpful they were in responding to my question. It's clear that they really care about making customers happy and are willing to do whatever it takes to make things right. I had a great shopping experience and will definitely be coming back again.


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    Boys prom clothes

    I came across this store while looking for a sweet outfit for my bro's prom and I was super impressed with the service! I made my order pretty late, but they still managed to ship it out on the same day. The clothes arrived the very next day and they were wrapped up so nicely. The outfits looked really classy but didn't break the bank.


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    Snowsuit purchase

    I bought a snowsuit from your store not long ago and had a problem with the hood size. I tried reaching out to customer service a few times but the issue didn't get fixed properly. The hood on the snowsuit I got was too small, so I couldn't even use it. I even spoke to the brand but the problem still wasn't sorted out. I did end up getting a refund in the end, but I was disappointed with the lack of care and customer service.


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    Recent returns and exchanges

    Their customer service is amazing. I've had to return or swap some stuff lately, and it's been super easy. They're really helpful and give great service. I'll definitely shop there again.


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    Stylish clothing

    The clothes I bought from here are so adorable and trendy. I really like how good the quality is and how different they are. The customer service was fantastic when there was a problem with the delivery, they were really friendly and helpful in getting it sorted out for me. I will definitely be shopping here again in the future!


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    Gift shopping

    They only offer free shipping if you're a Diamond member, even though their prices are a bit steep. I've seen the same stuff for cheaper on other sites, and getting gift wrapping is kind of a pain now.


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    Expecting, Sale items, Quick delivery, Beautiful packaging

    I just bought some stuff from this store because I'm gonna have a baby soon. I got some things that were on sale and I got them super fast. The way they wrapped everything was so nice, it made me happy. It's good to see a company that puts effort into how they package their stuff, especially when it's for my baby.


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