Amazon Reviews
Reviews (18)
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Laptop purchase
I just bought a new laptop off of Amazon and I gotta say, it was a pretty good experience. Ordering it was easy peasy and it arrived right on time. The only hiccup was the seller not getting back to me when I had questions, but the customer reviews really helped me out before I made my final decision to buy.
Television streaming subscription
I watch TV shows and movies a lot on this streaming service, and I think it's great. There are so many different things to watch, and it's easy to use. I've never had any problems with the quality of the video, and I've had a good time watching everything.
Recent online purchase
My recent online order didn't come on the expected delivery day. It actually showed up earlier, which messed up my plans and cost me some cash. It would've been way better if it just came when they said it would.
Prime membership benefits
Amazon's service is awesome. They always keep me updated and provide really fast and efficient service. Especially during the Covid19 crisis, their service has been a lifesaver. Returning items is a breeze.
Large item purchase
Buying a big item from Amazon was a total disaster, eh? I got a TV and Ceva logistics basically lost it during delivery, eh? When I got in touch with Amazon customer service for help, all I got was generic responses that didn't even fix my problem, eh? It was so frustrating and disappointing to not get any real help, eh?
double charged, refunded on a gift card
Wow, that was a real surprise! I was so surprised when I found out I was charged double for the same thing, and then one of the charges ended up on a gift card without my say-so. Dealing with their customer service was a total nightmare - the reps just kept giving me the runaround with those generic responses. I really felt like they were trying to take advantage of me and not taking my concerns seriously. It's really disappointing to see a company stoop to such sneaky practices.
Prime membership experience
After being a Prime member for 3 years, I've noticed a change in how Amazon Canada deals with customers compared to Amazon USA. It seems like they're more focused on making promises instead of putting customer satisfaction first. When problems come up, they're just brushed off as system errors, which makes us feel like they don't really care. This new way of doing things doesn't seem right for a big company like Amazon, so I'm thinking about looking at other options that value customer satisfaction more.
Cool stuff
I bought a bunch of awesome stuff, but I accidentally got the wrong color. I reached out to customer service for help, but they couldn't change the color for me. It's so frustrating!
Parcel delivery issue
I'm so frustrated with the awful customer service and lack of responsibility from this company. My package has been stuck at Amazon's warehouse in Edmonton since April 26th, and even after three failed delivery attempts, I still don't have it. Customer Service won't refund me for the missing item, and that's just not right. I feel like Amazon is stealing from me, and I'm so mad at their incompetence. They want me to wait for an investigation and 10 business days to find out what happened, but that's unacceptable. This kind of service is just not okay, and I won't put up with it.
Online shopping experience
My experience ordering from Amazon was really disappointing. The customer service was just awful - it seemed like they only cared about protecting their vendors and not the customers. It's nothing like how Amazon used to be. The whole process felt like a total amateur hour, with no thought for the customer at all.
Mufflers and resonators order
Oh, man, I'm really cheesed off! I ordered some mufflers and resonators from Amazon, and they took a full 10 months to even show up! I gave them a shout 7 months back to see what was going on with my order, and the person on the other end straight up fibbed to me, saying they'd be restocking real soon. Surprise, surprise, it never happened! Now I can't even finish up my project, and I gotta dish out more cash to snag the parts elsewhere. And on top of that, they're not letting me share my experience on their dumb website! What a pain in the neck!
Order placed for products
So, I ordered some things from this website, eh? It took forever for them to even list it for sale. And then, they moved some of my stuff to another warehouse which made me wait even longer, not cool for my business, buddy. Plus, if someone messes up a product and returns it, they get a refund right away. Shouldn't suppliers be treated better, eh?
Delivery mishap
I bought something online and the dumb delivery guy didn't even call before dropping it off. Seriously, how tough is it to pick up the phone? It's so annoying!
Fake product purchase
Hey, so I ordered these sheets online, eh? And oh man, they ended up being total fakes! Spent way too much time on the phone with a bunch of Amazon folks trying to sort it out, but no luck. They kept promising to fix it, but no refund yet! Crazy, right? I even went ahead and cancelled my Amazon Prime subscription, like see ya later scammy website!
Two undelivered items
I ordered two things from Amazon and I was really disappointed when they never showed up. They said the stuff couldn't be delivered and that I'd get my money back, but I never did. It's annoying to have to wait for a refund when it wasn't my fault. This whole thing has made me feel disappointed and now I don't trust Amazon for shopping anymore. I spend a lot on there and I thought they would take care of problems better than this.
