All reviews of Murray
Review about: Gifts n Ideas
Birthday gift delivery review
I just got a birthday present from this company and I have to say, I was really impressed with the service I got. They delivered the gift to the right place and person, and it arrived right on time. I've been using this company since 2015 and I would definitely suggest it to all my friends, family, and coworkers. You're doing a great job, keep it up!
Review about: Plant Therapy
Essential oils, carrier oils, skincare products
I gotta say, I am super happy with the essential oils, carrier oils, and skincare stuff I got from this company. They're a small fam biz that really blew me away with their great prices and top-notch quality. I'd been loyal to another brand for like 8 years, but man, am I glad I did my homework and found these guys. Their range of oils and other products are key to my skin care biz. And let me tell ya, their blog is a goldmine for info on essential oils and their health benefits. If you want top-notch products at fair prices, killer customer service, and free shipping, I totally recommend this company to ya.
Review about: GeekBuying
Anbernic RG35XX
I got this Anbernic RG35XX as a present from an online store, eh. I gotta say, it was really awesome and I had a blast using it for a few months, you know. But then, outta nowhere, the screen decided to call it quits after just three months, eh. So, I reached out to GeekBuying's support team, and let me tell ya, they were top-notch! They got back to me real quick and sorted out sending me a new device with no fuss at all. I gotta give 'em props for being so efficient and helpful in fixing the issue. Thanks a bunch for the stellar service, eh!
Review about: Biossance
Quick and Easy Purchase
Got a text about a new product and found it pretty easily on the website. I figured I could use more sun protection at my age, so I went ahead and bought two after seeing all the good reviews.
Review about: PacSun
Delayed order, lost package
I ordered $300 worth of items a few weeks ago and I still haven't gotten my package. The carrier said it's lost, but the company is making me wait even longer. This customer service is just terrible!
Review about: TweakBit
Efficient and friendly tech support
Eh, let me tell you straight up - this tech support team is amazing, eh? I've been struggling with computer issues for ages, but TweakBit is the only service that's actually listened to me and solved my problems. They're professional, friendly, and really know their stuff. I signed up a month ago and already had 2 awesome experiences - my laptop is running better than ever. It's such a relief to have a reliable team to help me when I'm clueless. TweakBit has made me feel so much better about any future computer problems, eh?
Review about: MIRA Safety
Gas masks purchase
Eh, I gotta say, the gas masks I got from this company were really top-notch. They were solidly made and provided some serious protection. I did have a bit of a wait at first 'cause they were low on stock, but the customer service team was right on it, answering my questions quickly and keeping me in the loop. Got my second shipment within a week, and gotta say, I was pretty impressed by how efficient it was. All in all, I'm a happy camper with both the product and the service I got.
Review about: SPOT
GPS device purchase
This company is a total joke. I got their GPS thingamajig and surprise, surprise, it hardly ever works. We gave it a whirl a few times and it let us down every time. And don't get me started on their customer service - what a disaster! After I quit the subscription, they still had the nerve to charge my credit card not once, but twice, without even giving me a heads up. Didn't even bother sending a receipt or any sort of heads up. And when I got in touch with customer service, they took forever to get back to me, straight up lied, and tried to make me feel like I was in the wrong. It wasn't until I threatened to report them for fraud that they finally gave me my dough back. Do yourself a favor and steer clear of this company. There are way better options out there in the market.
Review about: REI co·op
Return process
I just had to return something to this company, and honestly, it was a pretty disappointing experience. The whole return process was way more complicated and expensive than what I've dealt with at other stores. I got hit with a $5.99 charge for the return, and it took almost 2 weeks for the refund to finally show up in my account. Meanwhile, places like Amazon give you free returns and refund your money within hours of getting the item back. Plus, having to go all the way to the post office to send it back, instead of using those convenient drop-off spots other stores offer, was just a hassle.
Review about: BRICKHOUSE
Birthday gift purchase
I bought a birthday gift for my parent not too long ago, but got a bit bummed out when the package was shown as delivered but never actually made it to me. When I got in touch to see about getting a replacement, the customer service team really stepped up their game and offered to send me a new one at no extra cost. Their generosity and quick action totally blew me away. It felt good to know they cared about making things right and giving me a good customer experience.
Review about: Ashampoo
Software purchase
I bought some software from this company not long ago, and I gotta say, I'm pretty darn impressed. The software is super easy to use and does everything I need it to do without any extra hassle. Although I did run into a tiny problem with one of the programs, MusicStudio 8. But when I asked for some help online, their support team got back to me in no time with some really useful suggestions. They fixed the issue quickly, and I was able to get back to using the software with no more issues.
Review about: Swarovski Crystal
Crystal Necklace
I had a really disappointing experience at the Swarovski store in the mall of Africa. The staff there were so unprofessional and condescending, especially when I was asking about their products. I couldn't believe it when they actually suggested I should go buy what I wanted from a different store. And to top it off, the supposed manager there was no help at all and didn't seem to know anything about what they were selling. It was just so shocking to see Swarovski's own employees talking down about the brand and its products. They didn't even know basic things like evaluation certificates and prices, which is just not okay. Overall, it was a really shocking and upsetting experience that made me feel like the staff there just didn't care about the brand or its values.
Review about: MakeUpEraser
Makeup Remover Cloths
These makeup remover cloths work really well at getting rid of all types of makeup. The cute designs and pretty colors on them make the whole thing look really nice. I've noticed that they work even better if I use them with a liquid or cream makeup remover, especially for taking off eye makeup. One of the things I love about these cloths is that they don't seem to get stained if I wash them before using them, and they look like new again after washing (I suggest using a lingerie bag and some fabric softener in the sanitize cycle for a really soft finish). I'm truly impressed with how good these cloths are and how well they work, and I really hope the brand keeps making them.
Review about: '47Brand
Canada Day hat purchase
So, I bought this Canada Day hat from this company because they had this deal where you could get a free hat with your order. Well, when I got my package, there was no free hat in there. Turns out, the fine print said the deal was only for the first 100 orders of the day. Pretty sneaky, if you ask me. I saw the ad on Instagram and snagged the hat right away, but no hat for me.
When I contacted customer service about it, this guy Tristan was no help at all. One reply and he was already getting rude. I've spent a lot of money with this company in the past, so it's really not cool for them to pull a stunt like this and not make it right. Just not right.