Zavvi Reviews

: 12
83% Would buy here again

Most relevant positive review

  2024-03-29
Blu-ray purchase
The whole process of ordering Blu-rays from the app was super easy and fast. All I did was sign i...Read on
Maudie Kuhic

Most relevant negative review

  2023-12-24
Difficult website navigation
The website layout is a disaster, eh? There's no clear sections for different product types,...Read on
D. Berge

Review with most votes

  2024-02-04
large selection of physical me
I really liked the variety of physical media and pop culture merch they had at this store. Their ...Read on
cassidy

Reviews (12)

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    Blu-ray purchase

    The whole process of ordering Blu-rays from the app was super easy and fast. All I did was sign into my account, search for the newest Blu-rays or pre-orders I wanted, place my order, then make the payment. Right away, I got a message confirming my order and shortly after, a detailed email receipt. I checked my bank account and saw that the payment went through. The Blu-rays were delivered quickly, usually within three days if they were in stock. For pre-ordered items, I got an email as soon as they were in stock. It was great that I could keep an eye on my account online to see all my purchases. The browsing and ordering on the app was so simple and quick, making it a really good experience. I also liked getting ads about upcoming releases and sales which kept me in the loop.


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    Steelbook

    I've been a loyal customer for a few years now and I always found the website super easy to use. The shipping and delivery have always been quick, which I love as a customer who values efficiency. Recently, I had a problem with a damaged steelbook, but Lisa from customer service was amazing in helping me out. She was super fast with her responses and offered a replacement that went above and beyond what I expected. Lisa's awesome service really shows how great the company is. I wish all customer service departments were as helpful as hers. Thanks again for the fantastic customer service experience.


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    Easy ordering process

    I just bought something from this website and I gotta say, ordering was a breeze. The website layout was super easy to figure out and I found what I was looking for in no time. They've got a great selection of stuff that would appeal to all kinds of fans and collectors. I love that they have so many different products, it's like a one-stop shop for all my hobbies. My overall experience with my purchase was really good and I would totally suggest this site to others.


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    Clothing, Vinyl Records, and Collectibles

    I've bought a bunch of stuff from this store lately, and let me tell you, their packaging game is on point! Every package I've received has shown up perfectly intact, no dings or scratches, which is a big deal for me since I collect things. Their app is easy to use and makes shopping super smooth. Plus, I love getting their emails - they keep me in the loop about new stuff and send order confirmations. Overall, my time shopping with this store has been top-notch.


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    Blu Ray & Ultra HD purchase

    I bought some Blu Ray & Ultra HD stuff from this store not long ago, and I was super impressed by all the options they had. The daily deals they have are a great perk and make me want to keep coming back. The quality of the stuff I got was top of the line, and I'm really happy with my purchase.


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    Easy ordering process with discount

    I just bought something from this online shop and I gotta say, ordering was a breeze. Their website is super easy to navigate and I loved that they had Apple Pay, making checkout a breeze. Plus, I even got a discount on my purchase which was a nice bonus. All in all, I had a great shopping experience with this online store.


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    large selection of physical media and pop culture merchandise.

    I really liked the variety of physical media and pop culture merch they had at this store. Their website was super easy to use, and I liked how simple the app was. Zavvi did a great job of keeping me updated on when things were back in stock, and their prices were pretty good. All in all, I had a good time shopping there.


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    I got my cool stuff

    So, I ordered some awesome stuff for my place, but when it didn't show up, I was pretty bummed. I reached out to them and they were really nice about it, and they worked quickly to sort everything out. It was great to see that they genuinely cared about making sure I got my stuff.


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    Competitive prices on Blu-ray box sets

    I scored some Blu-ray box sets at an awesome price, but it was a bit of a pain having them shipped separately by different couriers. Luckily, the price was right and I got a sweet deal on multiple items. Everything arrived in good shape, so I can't complain too much.


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    Blu-ray box set

    The website was super easy to use and I found what I needed right away. Ordering was a piece of cake and I liked how simple it was. Now I can't wait for my Blu-ray box set to arrive so I can make sure everything looks good.


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    Several items listed as in stock but never shipped

    I just wanted to chat about a recent online shopping experience I had. The website is super easy to use and has some great deals. But the thing is, I keep running into a problem with items showing as in stock but never actually getting shipped out to me. They tell me it'll be 1-2 days for shipping, but a bunch of my orders have been stuck in the processing stage for way longer. When I reach out to customer service, they always say they're waiting on stock and will ship it out when they get it. But there have been times when I've had orders in processing for 3-4 months with no updates at all. I've ended up cancelling a bunch of orders because the items just never seem to come back in stock. It's happened a few times now, so it's becoming a bit of a pattern.


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    Difficult website navigation

    The website layout is a disaster, eh? There's no clear sections for different product types, no easy way to find deals or discounts, and it's all about specific brands instead of categories. And don't even get me started on the delivery charge of £1.99 for all orders - what a rip-off! Other companies offer free shipping over a certain amount, ya know? They gotta step up their game and improve the organization of their website, for sure!


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