David Yurman Reviews
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Bracelets
I recently bought three beaded bracelets from this store, thinking they'd fancy up my accessory game. But man, was I let down by the quality. All three bracelets broke in no time, and when I asked about getting them fixed, I couldn't believe how much they wanted to charge me for just one. On top of that, the customer service was terrible. The staff didn't seem to care at all about my concerns. I won't be shopping here again, that's for sure.
Recent jewelry purchase
I bought this really gorgeous piece of jewelry from this shop not too long ago and let me tell you, I am beyond impressed. The workmanship and attention to detail is absolutely stunning, like nothing I've seen before. The mix of metals they use gives each piece a special and unique vibe that really makes it pop. I love knowing that it's a husband and wife duo running the show because it adds that personal touch to everything they make. I'm super happy with my purchase and you can bet I'll be coming back for more in the future.
Gold bracelet
I bought a gold bracelet from this store as a special treat for myself. But, after only wearing it a few times, the bracelet fell apart completely. When I took it back to the store, they said it was well-loved and wouldn't fix it. I was so disappointed and frustrated with their lack of customer service and accountability. So, I won't be going back to that store again.
Big ring, cloudy, sent for repair
My mom got this huge ring ages ago, ya know? But now it's all cloudy, I think it had a topaz stone. So she sent it to another place to get it fixed, but they said she had to pay. Isn't that rude? Then she contacted the folks she bought it from, and they made her wait forever. All they offered was free shipping as an apology. She's super mad and doesn't wanna shop there anymore, totally unfair!
Pendant tag wearing through
My pendant tag from this brand started wearing out, which was pretty disappointing since this brand is supposed to be all about quality and high prices. I reached out to customer service and finally heard back from a rep named Claudia, but it took a while. I gave her info about my purchase in the UK, but I couldn't find the receipt from a year and a half ago. Even without the receipt, I was hoping for better service, especially given how much I paid for the item. It's been over 2 weeks since I first got in touch, and I still haven't gotten a response that really solves the issue.
Bracelets from Gerry
So I've had these bracelets from Gerry David Yurman for a while now, and let me tell you, they're just terrible! My wife gave me one and it fell apart really quickly, total waste of money. She had to send it back twice for fixes and it still didn't work. Then she got me another one last Christmas and it broke in a week! So annoying. I brought them back to the store and they were not very helpful, like they didn't even have a replacement available. And they wanted to send the other one back for fixes AGAIN! Such a hassle. I don't understand why anyone would even bother buying this garbage, spend your money on something better.
Stunning jewelry pieces
The jewelry at this store is absolutely amazing! I was so impressed by the beautiful and elegant designs. The couple who owns the business really have a talent for creating timeless pieces that are stylish and sophisticated. I visited their store in SoHo, NYC, and I was blown away by everything. I really hope to add some of their pieces to my own jewelry collection soon, Insha Allah.
Gold jewelry chain
Hey everyone, just wanted to give you a heads up about this place. Don't be fooled by their fancy image, it's all just a facade. I bought a gold necklace there thinking I was treating myself to something nice, but man, I was way off. The quality is terrible, the clasp feels like it's gonna break any second. Save yourself the trouble and shop somewhere else for jewelry. And don't even get me started on customer service, good luck finding someone who actually cares about your experience. As a watch collector, I value authenticity and quality, but David Yurman falls short in both areas. Honestly, you're better off buying a fake from eBay than their so-called genuine pieces. It's disappointing that they can get away with selling low-grade products at such high prices. Trust me, do yourself a favor and stay away from this scam.
Blue topaz bracelet repair
My blue topaz bracelet was my favorite, I wore it every single day! Then one day, out of nowhere, it broke. I brought it back to the store where my husband bought it, thinking it would be an easy fix. But they told me it would cost $110 to repair. I agreed, but after waiting for two weeks, they said it would actually be $350! I was so surprised. I decided not to go ahead with the repair because I felt like it was too expensive for something that shouldn't have broken so easily. I was really let down by the poor quality of the bracelet and started to question the brand and their standards.
Wedding band purchase
I just bought a wedding band and was super bummed when the diamond chipped after only a week of wearing it. It was pretty expensive so I was hoping for better quality. I'll have to go back to the store and either get a new one or pick something else. It was a letdown overall.
Bracelet purchase online
I picked up this really nice bracelet online and it was so simple to order. The delivery was really fast and I had to sign for it which made me feel important. The bracelet looked even better in person and it came with a fancy gift box, cleaning cloth, and storage bag. I'm so thrilled with it, definitely worth the money! Can't wait to shop more from this website.
Bracelet purchase, warranty issue
I bought a bracelet for my husband from this place, thinking I was getting something good. Turns out, the bracelet broke after just six months of wearing it occasionally. When I reached out to them, they refused to help because they don't provide any warranty. I'm so disappointed. I won't be going back to them, there are lots of other brands with better quality and customer service.
Recent jewelry purchase
I recently bought some jewelry at this store and man, let me tell you, I was so disappointed with the customer service and the staff. They just didn't seem to care and didn't even know what they were selling! I had to do all the research on my own cause they couldn't give me the right info. I was paying good money and expected way better service. It was a pretty frustrating experience overall, eh.
New bracelet repair
I bought this really nice bracelet from that fancy store as a birthday gift to myself, but then it broke after only a year! I was so bummed out because I thought it was good quality, but the clasp just gave out on me. I tried to see if I could get it fixed at the little shop nearby, but they said I'd have to send it back to the original store. And let me tell you, that process takes forever! Plus, it's going to cost me a whopping $200 just to get it fixed. I mean, seriously, that's way too expensive! I'm starting to think I should just avoid shopping there altogether. They really need to make repairing things more affordable and convenient, you know what I mean?
Pink Tourmaline Ring
So, I bought this pink tourmaline ring for $2500, thinking it would be top quality 'cause it's from a fancy jewelry brand. But man, their customer service was a mess. I paid for overnight shipping, no big deal about getting it late 'cause of New Year's Eve. When it finally got here, it was the wrong stone! I had to talk to Ruth in customer service and she was a pain. She said she'd rush me the right ring, but surprise, surprise, it was late thanks to delays and excuses.
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Bracelet purchase online
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