KITS Reviews
Reviews (14)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Eyewear purchase
I gotta tell ya, I recently bought some eyewear at this place and I'm super impressed. The glasses not only look amazing, but they were so affordable that I ended up getting a few pairs to mix and match. I've been getting a ton of compliments on them because the quality is top-notch. Even when I accidentally broke one pair (my bad, I stepped on them), the store replaced them for free without any hassle. Plus, when I visited the store, they gave me a free coffee and a bonus pair of sunglasses with my purchase - what a sweet deal! This place really goes above and beyond to make sure their customers are happy. It's a great company all around that's super focused on keeping us satisfied.
Progressive prescription glasses with frame and lenses
I got myself a pair of progressive prescription glasses from this place around eight months back. At first, I was pretty happy with my buy since the frame and lenses were top-notch quality and the price was fair. But then, one day, a screw decided to take a little trip away from the glasses. I got in touch with their customer service, and to my surprise, they replied super quick. Within a week, I had a brand new replacement pair in my hands without any extra charges. They even sent me a label to send back the broken frame so they could give it away. Their customer service blew me away, and I just had to share this awesome experience. I'm definitely coming back to them for all my glasses needs.
Sunglasses purchase
I gotta say, I am super impressed with the sunglasses I bought from Kits. The prices were amazing and they had such a wide variety to choose from, it was easy to find just what I was looking for. But what really got me was the customer service - top-notch. When the first pair I got didn't quite meet my standards, they were right on it, figuring out the problem and sending me a new pair in no time. And let me tell you, these replacement sunglasses are hands down the best quality I've ever had. They've totally exceeded any other pairs I've had before. Kits has definitely got a loyal customer in me now.
Prescription glasses purchase
I recently got myself a pair of prescription glasses from KITS, and I gotta say, I was super impressed with how great the customer service was. I made a mistake and ordered the wrong color, but when I called to fix it, the person on the other end of the line was so helpful and nice. They sent me a new pair with the right color right away, and even let me keep the ones I messed up on. It's not often you come across that kind of understanding and generosity in business these days, so big shout out to KITS for going above and beyond to make sure I was happy. Cheers to them!
Glasses with issue of nose pads coming off
I bought some glasses from KITS not too long ago, and I had a bit of a problem with the nose pads falling off and disappearing. But when I reached out to Customer Service about it, they got back to me right away and really went the extra mile. They didn't have replacement nose pads, so instead, they sent me a whole new pair of glasses. I was really impressed with how much they cared about making sure the problem was sorted out quickly.
Prescription eyeglasses
My experience with the customer service at KITS was amazing, eh! I had a little problem with my prescription glasses, but the team at KITS took care of it right away. They were so fast and nice about it, and they made sure to help me every step of the way. I was really impressed with how professional and knowledgeable they were. I'll definitely be telling my friends about KITS and recommending them to anyone looking for top-notch glasses and great customer service, eh!
Wrong prescription, contacted for verification
I messed up entering the prescription for my glasses from KITS, but their team quickly reached out to me to double-check and make sure everything was right before getting my order ready. I was really impressed with how they paid close attention to the details and how dedicated they were to making sure I was satisfied. The service I got was top-notch, and I'm super happy with my new glasses. Not only do they look great and feel well-made, but they showed up earlier than I thought they would. I'd definitely tell anyone looking for new glasses to check out KITS.
Prescription eyeglasses purchase
I just got my first pair of prescription glasses online and I have to say, the whole experience was amazing. There were so many options to choose from, and the customer service was top-notch. It was nice to talk to real people who were quick to respond and really made sure I was taken care of. You can tell they really care about giving customers the best experience possible, which is rare these days. I'm really happy with my purchase and will definitely be back for any future glasses I need.
Contact lenses purchase
I just bought my first pair of contact lenses from KITS, eh. They ended up getting scratched pretty quickly after I got them, which was a bummer. But when I reached out to their customer service, they were super fast to help me out and sent me a new pair for free. I was really impressed by how they handled the situation and how they fixed it right away. Even though I ran into a little trouble at first, I'll definitely think about going back to KITS for more shopping down the road.
Concerns with frame arms not holding shape
I was having trouble with my glasses' frame arms not holding their shape. Even though the KITS team gave me some tips, the problem kept happening. But then, they surprised me by offering to replace the glasses for free and letting me keep the original as spares. Their customer service was really top-notch. I was grateful that I didn't have to deal with the hassle of sending back the old glasses and being without them while waiting for a new pair to be made and shipped.
Sunglasses purchase
I bought some sunglasses at the store not long ago and I got a heads up about a small delay in getting them. Even though they took a bit longer to arrive, I've already worn them once and they're pretty good quality. Can't wait to give them a try when I go drive around in new places instead of my usual one. All in all, I'm happy with how everything went with buying them.
Glasses purchase
The glasses I bought were really good quality and were priced pretty reasonably. I did have a little problem with my first order because I picked the wrong lenses, but the customer service folks were super helpful and fixed it right away. All in all, I'm really pleased with my purchase and the service I got.
Contact lenses and glasses
Kits has always been amazing when it comes to customer service, shipping my orders quickly, and offering prices that are hard to beat. I've been a loyal customer for years and every time I buy something from them, I'm never let down. They have a great selection of contact lenses and glasses that always meet my vision needs. I know I can count on Kits to provide top-quality products that I'll be happy with.
Glasses and frames
I got my glasses and frames from here and I'm so happy about it! The folks there were really friendly and helped me choose the perfect ones. And get this, when there was an issue with one of them, they replaced it for free - pretty cool, eh? I'm definitely gonna recommend all my buddies to check them out for new glasses.
Review with most votes