Shutterstock Reviews

: 18
11% Would buy here again

Most relevant negative

  2024-02-24
I just bought a subscription to download vector graphic images for 15€ a month, thinking it would save me money compared to paying 30€ for a single...Read on

Review with most votes

  2024-01-18
My experience with this service was super disappointing, eh. I thought I was just signing up for a free trial, eh, thinking I'd only get charg...Read on

Reviews (18)

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    Package purchase for 5 photos

    I just bought a pack with 5 pics from a stock image site 'cause I needed one for a project. But guess what? I totally blanked on the other 4 pics. Only realized when I saw my account that a whole year had gone by. Bummer, right? Also, kinda annoyed 'cause they didn't shoot me any emails as a heads up about the rest of the pics I still had in my pack. Feels kinda sneaky, like they're tryna squeeze some extra cash outta forgetful folks like me.


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    Hidden fees

    Be careful when signing up for this service because there are hidden fees that might surprise you. I missed the end of the free trial and ended up getting charged, which was totally my fault. But when I tried to cancel, they hit me with a big cancellation fee. I reached out to customer service and at first, they didn't really help me. It wasn't until I followed up with an email that they properly addressed my problem. Not only did they refund the cancellation fee, but also the monthly charges I had already paid. It's important to watch out for sneaky fees and keep a close eye on your account to avoid any unexpected charges.


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    Stock photo purchase

    So, I recently bought some stock photos on this platform, and let me tell you, it was a total disaster. I put in my card info, got hit with a charge outta nowhere, and then ran into all sorts of problems trying to cancel my subscription. And on top of that, they slapped me with cancellation fees. Talk about feeling ripped off big time!


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    I bought some pics

    Eh, so I got these pictures from this place, right? It was all good until they went ahead and took money from my bank account without giving me a heads up! It turns out they were saying it was due to someone using a stolen card to buy stuff, but come on, couldn't they have given me a heads up first? Not cool, eh.


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    Vector graphic image subscription

    I just bought a subscription to download vector graphic images for 15€ a month, thinking it would save me money compared to paying 30€ for a single image. But, man, was I let down when I realized I could only get raster images, not the SVG files I was after. And to make matters worse, when I tried to cancel, I was smacked with a 45€ cancellation fee because apparently, the plan was for a full year, not just month-to-month like I thought. This whole thing just soured my mood, and now I feel like I completely wasted 60€.


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    Subscription without delivery

    I was having this problem where I kept getting charged for a subscription but not actually getting anything out of it. It was really annoying to see those charges on my account and not get anything in return. Then when my payment didn't go through because of not enough money, the company finally reached out to me, making me even more frustrated with their lack of communication and service.


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    Unauthorized charges for 19 months

    I had a similar thing happen to me not too long ago. I got charged for a service that I never even agreed to in the first place. Even after I told them about my situation, they just kept on charging me month after month without my say-so. Dealing with companies like that can be so annoying. Like, don't they care about their customers at all? It feels like they're just taking advantage of us.


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    AI App Subscription

    Totally ridiculous how this company makes you cough up cash for their AI app without letting you even test it out first. I got sucked into it and instantly regretted it. The service was lousy, the AI wasn't nearly as good as they boasted. It's obvious this company is just after making as much money as possible. Such a letdown. And as if that wasn't enough, when I tried to cancel my subscription early, they had the audacity to charge me even more. What a rip-off.


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    Unauthorized charges

    My experience with this service was super disappointing, eh. I thought I was just signing up for a free trial, eh, thinking I'd only get charged if I actually downloaded some images. But, lo and behold, I was getting charged every month without even being told, eh. And get this, I hadn't even downloaded a single image, eh. This sneaky billing went on for 5 months before I caught on. And they even charged me a cancellation fee when I finally ended my account, eh. All in all, I felt ripped off and pretty darn frustrated with this service, eh. I'd definitely recommend others stay away from it to avoid getting played like I did.


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    Subscription trial experience

    I tried out the subscription trial, but then found out there was a sneaky cancellation fee that I wasn't told about. It totally felt like a scam and didn't sit well with me. I'd suggest to others to stay away from this service to prevent any surprise charges. It's just not worth taking the chance.


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    Stock photos

    So, I wanted to get some cool photos for my school project, you know? But turns out, once you sign up for something, it's a major pain to cancel. And then they keep charging you, even if you don't want it, which is super annoying. I just want my pics and move on, you know? Hopefully, AI steps in and makes them better or whatever.


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