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    Shaw Academy
    Reviews, complaints and customer experiences (568)

    2.2
    18% Would buy here again!
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    2.2

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    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!"

    I didn’t purchase anything, they automatically charged me for clicking on a pop-up

    Shaw Academy is a Scam Company. Do Not Trust.

    I signed up for a free trial for their online photography course, and everything looked fine at the beginning. However, a pop up appeared on my screen indicating that I would need a tool-kit, I clicked on the pop up to check out what exactly the tool-kit was, and was automatically charged $49.99 for it. No confirmation page or anything, just an automatic charge.

    I decided to email their customer service about this mishap, and was told that my experience wasn’t possible as there’s a 2-step confirmation stage before purchasing anything, and that they did not issue refunds for such issues, but that they could instead extend my free trial and offer a whole bunch of extra packages as a complimentary gift.

    So they won’t issue a refund, but will instead give you more free stuff that costs more than what I’ve paid for? Doesn’t make sense.

    I’ve sent them emails back and have yet to hear back from them.

    Do not trust this company! This is a scam company. I should have looked up more review sites prior to signing up, because I see that this is a common problem for a lot of people.

    Do not sign up.
    Do not put in your credit info.

    This company is a scam

    By: Mike12-09-2020
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    Mindfulness course

    If I could give 0 stars I would.
    I signed up for a FREE trial to complete a course with Shaw Academy. It works like any other subscription where I logged into paypal, with the intention of cancelling the subscription prior to the end of the free trial.

    Once I entered the website there were multiple pop ups associated with the course and in particular a link asking if I would like the course content download, I agreed to this and it automatically billed me £49.99, i frantically tried to close the window to stop this happening as I did not wish to pay for anything relating to this course.

    Soon after I contacted the company who stated I had bought this "digital download" of a toolkit via a "two step confirmation page" there was not two steps at all or I wouldnt have moved past the first. They proceeded to offer me a load of incentives that I do not want, I explained that I had immediately cancelled my subscription and deleted the app only to be incessantly bombarded with emails today regarding the course.

    I have written back advising that if I had purchased a book in a shop, I would be entitled to a refund so why is this any different and that their response is unacceptable and again I have demanded a refund.

    The tripe they have spouted about it being a digital download is absolute rubbish, i own a kindle and amazon are more than helpful in these situations!

    On top of all of this, it has actually put me in debt via paypal credit as it did not come from my bank account!

    They are absolute con artists and I would advise anyone considering them to avoid at all costs, and if you want to upskill.. a book from amazon is much safer!

    By: aimee wakenshaw12-09-2020
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    Online Trading

    I wish I have seen this page before I subscribed to their free trial (trading course). I have cancelled my subscription before the due date as the content was not good and more than that there was no interaction with the instructor. I have provided the feedback when they called and asked for it taking good amount of time and explaining in detail. They told me they are extending the subscription free for another 2 months. Despite my telling them no they have extended 2 months subscription and dropped me mail confirming that it was extended and there will not be any recurring charges. After 2 months I was charged 24.99 pounds. When enquired with them they first told me that I have not cancelled the subscription. WhenI provided the evidence with the mail confirmation they said they cannot reverse the charge and I need to deal with the bank. Funny, I received a mail after this asking for feedback on the service request of the ticket. When I went to their site and typed in all the information to provide the genuine feedback and experience again it did not allow me to update, which really irked me and hence sharing the terrible experience here.

    By: Arindam Aluni11-09-2020
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    Horrible SCAM

    Horrible experience with this company, Started the free trial but didn't even finish the setup but all they cared about was that they had my credit card information and charged me anyway. When I went to cancel, it said I had 27 days until my last payment but cancelling would immediately take away any privileges of using there service, what other legit subscription model does this? Finally, when cancelling, I've practically had to jump through hoops to finalize my cancellation, which is still pending. they made me click through literally a dozen pages confirming, than made me call them where they continued to try and sell to me without letting me get a word in. I'm currently waiting for an email that was supposed to come through for which I hope 9but doubt) is the final step to cancel this absolute garbage subscription. this company is a scam do NOT give them your credit card or you will be making at LEAST one payment.
    hope this helped any speculative subscribers.

    By: Alex10-09-2020
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    Free trial and cancellation

    I can only highly recommend to not take any courses with Shaw academy. Even though the digital marketing course I started on a free trial was good the customer service is a catastrophe. I had to cancel the course as I realised I will not be able to finish due to health and time issues. I got the cancellation confirmation yet was wrongly charged even I cancelled on time during the trial period.

    I am getting ridiculous excuses why they are not able to refund my money. On top I am being pestered with SMS and email ads since day one, even now after I cancelled. Very annoying and overall just a really bad customer experience. Go to Udemy, LinkedIn Learning or others.

    By: Daniel Schubert08-09-2020
    I am facing exactly same situation and they are not even replying or refunding my money. 09-09-2020

    The Shaw academy is a fraud and scam company, during this crisis time also, it’s stealing money from ppl s credit cards.

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    No.purchase

    I was tempted by a so called free online seminar which I decided not to attend. The company bombarded me with spam emails and several weeks later a payment of £49.99 was stolen from my bank account. I am trying to get this back. Do not touch this company with a barge pole they are criminals

    By: Robert Antell08-09-2020
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    Unauthorized Charge of $69.99

    Please report them to:
    Better Business Bureau, FBI Internet Crime, and Google Business

    Shaw Academy is a website scam. I told them I didn't authorize any charge and that I NEVER used their free trial service. I didn't even know who they are. When I looked on the account. It says it was made by an under 18 person. So I'm thinking maybe my 10-year-old did something on the computer because my information is saved on our computer.

    As the charge of $69.99 was pending, I reached out to them to let them know I never authorized anything and can they refund me the money for a service that hasn't been used. They said no and that I can still use their service! Please do not give them your bank information.

    If this has happened to you. Make sure you dispute the charge with your bank. You should also report them to the Better Business Bureau and the FBI internet crime complaint. Never deal with a company if you can't talk to someone in customer service. And make sure you cancel the credit card that they have on file because your information is saved on their website. They are taking advantage of people! Research their reviews on Reddit, Trustpilot, and Better Business Bureau for more complaints on how they handle business.

    ***This is my reply to Shaw Academy's reply. You're not sorry for anything because this isn't your first time doing this! Your just a fraud company getting over on people. I personally did not sign up for your service. My 10-year-old son did sign up using our family's computer, where my information is saved because I pay my bills online. You should verify people through their personal phone. You are a horrible company! After researching your reviews, this is what you do and this has happened to numerous customers. I have filed a complaint with the Better Business Burea, my bank, and the FBI Internet Crime Complaint.

    By: CELESTE DAVIE08-09-2020
    Samantha15-09-2020

    Did you get your money back? I've also been scammed by them 😔

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    Graphic design course

    I do not recommend ShawAcademy company.
    I canceled the graphic design course before starting it because, one day after I checked my bank account, I noticed that the amount of £ 99.99 was stolen for a service they offered, which I did not have that intention at all to buy it. Due to this unpleasant situation, not tolerated at all and I do not accept such a thing to steal my money from my bank account for no reason, I chose to cancel the course and at the same time permanently delete my account and my personal data registered at Shaw Academy, following that after this incident, all my money should be returned to my bank account.
    Of course, the operator at Shaw Academy confirmed to me,by email,that nothing more can be done because the payment that "I made.", nothing can be done, according to their terms and conditions.
    I will go on to recover the money, because what they are doing is called fraud and they have no right to withhold my money, despite all their abusive rules.
    Thank you for your understanding.

    By: B.Dorinel07-09-2020
    C DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Month free trial

    System glitched and when it came back up I found I had been charged 49.99 during a supposed month's free trial. No customer support. No response to emails. Telephone call was cut off twice as soon as they found there was a problem. On top of this the timings for lessons need to be booked in advance so you need to know your schedule and we never even managed to attend one. Disgraceful company. Sham customer service. Avoid!

    By: JENNIFER TALBOT06-09-2020
    Violeta 06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money.

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    free course

    These guys arevnot in education business but bunch of fraudsters who are after your money. They bombard you with so much ad on website, one wrong click and your money is gone. They go lengths to get money out of you. calling, emailing, whatsapping. Whatever they can donto het money. For me theybreactivated my cancelled subscription on false pretense and then charged me and refused to return money. BE AWARE

    By: Raj06-09-2020
    Violeta 06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money

    Priyanka07-09-2020

    Can you please suggest how did you get the refund back. I am facing the same problem with them. They deducted my money even after cancellation of my membership

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Data science

    One of the master academy in cheating.Never try fall into this trap.they are the absolute cheaters and living on cheating money.
    I pray the god to make their life's better.

    By: Pappu05-09-2020
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    Fraudulent

    I did not authorise payment from my account. Received no confirmation email or acknowledgement they were taking money off me. Have been conned out of £100. Absolutely disgusted. Do not use this company. Did not take part in any online courses. Big scam.

    By: Samantha Phipps04-09-2020
    Violeta 06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Scam

    Unfortunately, I was another one to be misleaded by this malicious company. As other people, I accidentally clicked on the "one-click purchase" and I immediately emailed them asking for a refund and they said that "they can't do it"... How the heck they can't??? I want my money back, and I don't want this course, I bought it ACCIDENTALLY, I didn't buy it in purpose!

    By: Gabrielle04-09-2020
    David Reid 04-09-2020

    Yup I signed up found it was not for me during a 30 day free trial, 1 day into it I cancelled it as it was not for me, the called saying they had cancelled this but as a good will give me 2 months free, my extended trail ended last week and been charged. Emailed for a refund and they can’t do refunds but given me a life time membership if I was to get a refund it was only 1/3 of the few

    Violeta Dobre06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money.

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Shaw Academy

    i never expected to robbed by an Academic institution because it is suppose to be with honor and prestige. unauthotrized deduction on your account is unacceptable. You scam people and you hostage them with their money. I lost 69.99NZD. A mother without nappies and formula. Thanks to you guys

    By: Jasmine Rey04-09-2020
    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    4 week free trial

    I enrolled on the website on the 4 week free trial. I was a couple of days into the courses and I accidentaly clicked on one of the now labled "one click purchase" toolkit.

    There are many buttons like that spread trough the website on strategic places ( like right next to the button that you need to click to manage your classes). If you click one of those. you get imediatly charged for a toolkit that you never wanted. And it doens't matter how much you fight, they'll never refund you.

    They are tricking and misleading people into spending money. THEY ARE DECEIVING AND MALICIOUS! And you can get better classes for free on youtube. Don't even try it. All they want is to take money from you.

    By: Camilla03-09-2020
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    4 week free trial

    SCAM ALERT! I signed up for a 4 week trial, was charged $ 70 the next day. When I called, I was told it was a mistake and i should follow up in a week for the refund. Tried calling them again and everytime they tell ne the peron responsible is not available. Emailed billing, told me u clicked on module 1 which activated my membership, how??? It was supposed to be a free trial. Apparently they do that alot. The internet is full of negative reviews, don't use!

    By: Monica Mansour 03-09-2020
    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    FREE TRIAL

    I had signed up to the shaw academy for the FREE TRIAL for 4 weeks, however after not using any of their service I had noticed a few days ago that a sum of £49.99 had been collected on two occasions (who knows it could be more I will find this out with the scammers themselves). Anyways, once I had seen such a large sum of money go Out of my account to Shaw Academy, I decided to email them immediately as anyone would do. Once explaining that I have used absolutely none of their service and for them to charge me is completely out of order- the assistant by the name of Paddie had first told me that there’s nothing he can do as it would break their terms and conditions; PEOPLE, do not fall for it when they try and use legal talk- every situation is circumstantial and company’s should refund you if a service isn’t used by you, ESPECIALLY because I never knew I was getting charged each month.
    Once I emailed again demanding a refund, this ‘Paddie’ had told me he has forwarded my issue further and I shall receive an email in 1-2 business days. LIES. It has been over 2 business days and now the Shaw Academy is completely ignoring me- they will do this in hope that you stop chasing your money. I WILL NOT STOP. I am going to make sure ALL of my money returns back to me as the level of negligent behaviour towards their customers is absolutely disgusting. The Shaw Academy is a scam and all they want to do is take Large sums of money out of Your account without you knowing. Disgusting that they are doing this at a time of struggle and distress for everyone financially as we have been struck by COVID-19. Shaw Academy will be shut down. There is no negatives- their reviews have proven to be bias on trust pilot.

    By: Saleh Khan02-09-2020
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    free trial

    Huge scam. Stay far away. If you give this company your credit card you will regret it. They have predatory practices. I ended up getting all their bs charges reversed by Visa, but this company costs me hours of my life trying to get away from them. Just cancelling your account is a massive headache.

    By: T02-09-2020
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    Zero star. 4 week free trial

    Unfortunately with their aggressive marketing strategy they lure many students to take their 4 week free trial.

    During the free trial they use many sly ways to get money off vulnerable students and use all sort of legalities of why they cannot refund the money.

    Because advert sound legit and it seems straightforward to cancel before 4 weeks, many students enroll without reading reviews. But during the 4 weeks they are conned enough via various strategies so they end up paying unwillingly for 1 thing or another.

    I was getting calls at least3 x a day everyday from them. Each time you turn a page on their website while logged in, a big pop up of selling products come up with a small almost invisible button.

    I spoken to one as she said she was calling to see how I am getting on with my studies. The accent was difficult to understand and amidst that she was slyly selling products. Like’ let’s upgrade your package and you will benefit etc... No wonder many non native English speakers fall for this as they may not understand and shockingly find unexpected monies taken out of their account.

    In the Uk we have regulated bodies so I hope something can be done. Unfortunately, this is not the case in other countries where people are more vulnerable. I hope this company shuts down soon.

    By: Manny02-09-2020
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    Be charged for toolkit without knowing

    Shaw academy charged my credit card without my consent and I could not cancel and delete my account from them even after countless emails

    By: QUAN NGUYEN DUC31-08-2020
    Anh25-09-2020

    You will have to contact your bank for a dispute. You can also tell your bank to give you a new card. I found that helpful. In each email you send them, make sure to explicitly say at the end of your email that “this email is by no means give you authorization to access or charge my money or reactivate my account” or something similar to that. I contacted Shaw Academy to request for a refund. The “student advisor” to whom I spoke to said that she will ask her manager and reach out to me within 24 hours, and it never happens. I also send them multiple emails, none of that were responded properly, just automated emails from them.

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