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    Reviews Serenata Flowers

    Lots of people love to have flowers in their house. Flowers are always a wonderful gift both to give or receive. You can buy them for a friend’s birthday, for a co-worker that feels under the wetter, for a femily member that has recently graduated, as a house warming present or just to surprise your beloved on Valentine’s Day. Flowers look beautiful and most of them have a wonderful smell. There are flowers for almost everyone, so giving or buying flowers is almost never a bad idea. But where do you buy them? Do you go to a flower shop? Or would you rather like to order online. Serenata Flowers is one of the many places where you can order flowers.

    About Sereneta Flowers

    Sereneta Flowers is a flower company that offers the possibility to order flowers, bouquets, plants and other flowery items. On their website, you can filter by price or by collection. Their assortment varies from roses to orchids and Azaleas, and from Pyramid Buxus to olive tree. The flowers and plants can be put in a bouquet, flower basket or flower pot. All of them are potted, so your bunch of flowers or plant will have a long live. They have pots and plants for indoor as well as outdoor keep. Would you like a recommendation about what the best, most beautiful, popular and/or prettiest flowers are? They have a selection of bestsellers that display the flowers and bouquets that are ordered by most people. Or if you want a more specialised recommendation, than you might check the selection Florist’s Choice, where the florist recommends you on what kind of flowers are in popular demand or live the longest. Do you not have a lot of money to spend? Their budget selection offers flowers and bouquets for a reasonable price. According to their website, they are “thrifty but nifty, tight, not tight-fisted, cheap, but so much more than cheerful”. Try for instance their Aztec Sun. They have a special selection of Fairtrade Flowers, where Serenata Flowers displays flowers that are produced by local farmers all over the world that grow their flowers in a sustainable way. An example is their Fairftrade Fireflash Bouquet.


    A Serenata Flowers promotional video

    Services of Serenata Flowers

    Seranata Flowers lets you order flowers online and have them delivered to your own doorstep. All you have to do is to create an account and to choose the flower, bouquet or that you want. The team will make ready your chosen item and safely pack it for the journey to your house. If you order before 10.00 PM, your order will be delivered the following day.

    Complaints, Compliments and Tips for Serenata Flowers

    What is your experience with Serenata Flowers? Are the flowers really as pretty as they look on the pictures? And did they stay beautiful for quite some time or did you have to throw away within the week? Would you recommend other people to order at Serenata Flowers? Let us know by leaving a review with your opinion.

    Do you have experience with Serenata Flowers? Read reviews about this online shop for flowers, plants, bouquets and flower pots

    Serenata Flowers
    Reviews, complaints and customer experiences (5)

    5.8
    40% Would buy here again!
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    6
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    5.6
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    6.4
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    5.2

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

    Fresh, lovely beautiful flowers

    the flower is the best way to express your emotions to someone, i am ordering flowers from the Serenata for a long time. i am an old customer as well as satisfied too.

    By: Joe 06-08-2017
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    Yes
    9.5
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    Christmas flowers

    Very good description

    By: Judy Tatlow 24-12-2019
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    Yes
    9.5
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    Flower Planter

    DO NOT USE SERENATA FLOWERS, I never write reviews but you should avoid this company at all costs, i ordered a flower planter for my friend who got married 2 weeks ago, we couldn’t go because of the virus, the planter never arrived and i had to spoil the surprise by asking my friend whether she received her flowers, nothing from Serenata at all, i contacted them and got an apology but they then advised item was out of stock, why had i not been told this, customer service is shocking, they then offered to send a bouquet instead which i only accepted to get something sent to my friend and i asked for the complaints procedure as i was still not happy with the outcome, they refused and cancelled my order!!! total disgrace of a company and especially during such a terrible time. now 2 weeks on my friend still has no present from me because of this company, now they are refusing to give me the complaints procedure details

    By: Lisa 03-04-2020
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    2
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    Never received

    The absolute worst customer service I have ever come across. A business was closed due to the coronavirus pandemic. As soon as this happened I contacted serenata to inform them the business was closed and an alternate address for the flowers to be delivered. It took them 24 hours to reply and when they eventually did I was told they were unable to help as the product was about to be shipped. They refused to contact the driver, and the flowers were taken away with the driver. This is the ONLY company not willing to assist people during this coronavirus pandemic. Other flower companies are offering alternate arrangements or full refunds. Something serenata has refused. I dealt with three members of staff and I can honestly say they are some of the worst customer service reps I have EVER had the misfortune of dealing with. I have asked all three for their managements information which they have declined to give me. (Shows they are in the wrong). I strongly suggest NOBODY purchases flower arrangements from this company. They also advertise the sell fresh flowers however this is not the case. As soon as they have your money they stop helping!!! I have managed to print all corespondents which trading standards have asked me to do. ANY other customers who have experienced the same issues with the company i strongly suggest you also get in contact with them! Before anybody asks yes we have been to the business address and looked around to see if flowers were left. They were not. Proving staff take home for themselves. There are no positives with this company. You can go to any other reviewing sites and see how bad they are!

    By: Ryan 22-03-2020
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    2
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    12 red roses, valentines

    I ordered these over a week in advance, on the day I was informed that the order would be with me by 8pm, I waited all day, luckily I had bought my wife a nice gold pair of earrings so was not under too much pressure ha ha. Anyway 8pm came and went, so being valentines day I gave up and we had early night. 9.20pm bang on the door, by the time I get there, this big box has been left on doorstep, anyway opened them up to find these limp dry flowers that had obviously been in a car all day. Sent two complaints and just got the old we've been busy today and we will talk to our drivers. Not good enough, stay away from them and use more reliable florists

    By: Tyrone 28-02-2020
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    6
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