CYMBIOTIKA Reviews

: 10
100% Would buy here again

Most relevant positive review

  2024-04-28
Helpful Live Chat service
When I had an issue, I talked to a real person who really helped me solve it! At first, I thought...Read on
nyasia

Review with most votes

  2023-12-14
Refund due to out-of-stock sup
I just wanted to mention the issue I had with a supplement that was out of stock in my subscripti...Read on
L. Koch

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    Elderberry, Memory Mind, Vitamin C

    Hey everyone, listen up! If you’re looking for top-quality products and fantastic customer service, then look no further. I gave the Elderberry, Memory Mind, and Vitamin C a try after a friend suggested them, and I gotta say, I’m really impressed. These products are amazing and actually deliver on their promises.

    I recently dealt with James when I needed to set up an auto refill for my Elderberry. Not only did he handle it quickly, but he also made sure my order was shipped out right away to match my other products. Now that’s what I call great service!

    I’m excited to try more of their products because if they’re anything like what I’ve experienced so far, I know I won’t be let down. Cymbiotika really knows how to keep their customers satisfied and coming back for more. Big shoutout to James for going above and beyond to take care of me!


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    Customer Service Experience

    I recently had a problem with my bill and contacted their customer service team. I was so happy with how fast they replied to my email and fixed the issue in less than 24 hours. They not only solved the problem but also gave me a free month's subscription to a new supplement. It's not often you find companies that care so much about making customers happy, and I really appreciate the effort they took to make sure I was satisfied. Griffin, the customer service rep who helped me, was really professional and efficient. Overall, I'm very happy with the service I got from this company. Thanks, Cymbiotika, for your amazing customer service!


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    Subscription of potent products

    I just began getting a subscription for a bunch of products a few weeks ago, and I gotta say I'm super happy with how strong and easy they are to use! The way they're made is really smart, you only need a little bit to feel the good effects. I used to hate dealing with all these different shakes and pills, but now I always remember to take them and I feel great. The email support for any questions about my subscription is really helpful and gets the job done; I feel like I'm in good hands and definitely going to keep going with this.


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    Express shipping addition

    I gotta say, my last buy from this company was fantastic. The person on customer service, Mikie, was amazing. She quickly sorted out my worries about my order not being shipped and even went the extra mile to get express shipping so I could get it ASAP. Her efficiency and dedication to making customers happy really impressed me. The stuff this company sells is top-notch too, I've always been happy with what I've bought. Cymbiotika has really made a difference in my life, and I'm thankful for their high-quality products.


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    Helpful Live Chat service

    When I had an issue, I talked to a real person who really helped me solve it! At first, I thought my problem would never be solved, but the customer service was great and made sure I got the correct information. They replied really fast and fixed my order right away! I'm really pleased with the assistance I received and will definitely purchase more items in the future.


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    Activated subscription and received additional gift

    I reached out to customer service about a problem with my gift offer and subscription, and they got back to me right away. Even though my orders had already been sent out, they fixed the issue and made sure the extra item was included in my next delivery. Jonathan, the customer service guy, really went the extra mile by giving me a discount on my next delivery as well. I really liked how quickly they responded and how they made sure I was happy as a customer. Thanks a lot!


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    Replacement order

    I had a really frustrating situation with UPS when my package ended up at the wrong house, and they wouldn't admit fault. Luckily, Cymbiotika saved the day by quickly sending me a new order, even though it wasn't their mistake. I was so thankful for their fantastic customer service. In contrast, UPS's customer service was terrible - not being able to talk to a real person just left me feeling annoyed and unhappy. I definitely won't be using them again in the future because of this bad experience.


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    Arise Wellness Challenges

    Carly, the Customer Experience Advocate at this company, really saved the day! I was having some small issues with the Arise Wellness Challenges and she helped me right away. She was not only helpful but also super friendly, making the whole experience positive and enjoyable. It's rare to find such great customer service nowadays, so I'm really grateful to Carly for going the extra mile to assist me. Big shoutout to her and the team at this company for their outstanding customer support!


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    Customer Service Experience

    I just contacted the team for a bit of help with an issue I was dealing with, and I have to say, I was really impressed with the customer service I got. They not only got back to me right away, but they were also super friendly and really helped me fix my problem. The whole experience, from beginning to end, was great and shows how much they care about making customers happy. I'll definitely be telling my family and friends about their products because of this amazing service.


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    Refund due to out-of-stock supplement

    I just wanted to mention the issue I had with a supplement that was out of stock in my subscription. The customer service team member, Peyton, got back to me really quickly and handled everything efficiently. Even though I was charged for the out-of-stock item, she didn't hesitate to process a refund. I really appreciated how professional she was and how fast she responded. It definitely made my overall customer service experience positive.


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