Triwa Reviews

: 20
65% Would buy here again

Most relevant positive review

  2024-03-26
My first watch from an awesome
I'm loving my new watch, eh! Got it from this amazing company and it's just the best, e...Read on
arch

Most relevant negative review

  2024-05-02
Empty package
I just bought a watch online and when the package arrived, there was nothing inside! I tried cont...Read on
merritt

Review with most votes

  2023-10-28
Unique green watch
I bought this cool green watch about a year ago and it's been working perfectly ever since. ...Read on
B. Lesch

Reviews (20)

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    Empty package

    I just bought a watch online and when the package arrived, there was nothing inside! I tried contacting customer service for help, but they were no help at all. It's been the worst online shopping experience ever. I'm so frustrated and disappointed with the poor service and lack of attention to detail.


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    Tricky watch purchase

    I was trying to buy this awesome watch online, but the prices got me all mixed up. It felt like they were removing the taxes and then putting them back on, like what's the deal with that? And on top of that, I thought I was getting free shipping, but turns out I had to go pick it up or pay extra for delivery. It's so confusing, eh!


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    Triwa Ocean Plastic Sea Shepard watch

    I just bought a watch from this company 'cause I really believe in the cause they support. But man, when I got it, I was super disappointed with the quality. The watch looked way better online than it does in person. And guess what? Turns out all their watches are made in China, which totally goes against what they claim about being all about sustainability.


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    Sub Ocean Plastic watch

    I bought a Sub Ocean Plastic watch and it looked good at first, but turned out to be low quality. After wearing it just twice to the pool, the inside got all foggy and water droplets formed inside. Not only did it affect how it worked, but it didn't look good either. And let me tell you, dealing with their customer service has been the worst part of it all. I tried reaching out multiple times about getting a refund or a new watch, but I'm still waiting for a response. The lack of communication and slow response to my concerns has been frustrating, and now I have a bad impression of the brand.


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    Triwa watch

    I bought a Triwa watch recently and I was pretty happy with how the ordering process went. The eco-friendly packaging was a cool bonus and the watch itself was even better than I expected. But here's the thing - my watch just stopped working out of nowhere within a year of getting it. So, I reached out to customer service for help and let me tell you, they were not quick to respond at all. It took them a whole week to get back to me through the website, and even longer when I emailed them directly. The lack of communication and slow problem-solving has been a bit frustrating. It seems like Triwa might have some issues not just with their product quality but also with their customer service. After this, I'm not sure if I want to buy from them again in the future.


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    Fogged up watch, poor quality

    The watch I got from this company was a huge letdown. After only a few months of wearing it regularly, it started fogging up inside, and on top of that, it doesn't keep the right time. It's annoying to fork out money for something that doesn't work like it should.


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    My first watch from an awesome company

    I'm loving my new watch, eh! Got it from this amazing company and it's just the best, eh. It's so nice to look at and works like a charm, eh! My mom even says it's real stylish, too. I'm super happy with my buy from this company and for sure gonna shop there again, eh.


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    Wedding gift watch

    My husband got a watch for our wedding about 5 years ago and he absolutely loves it. Whenever he wears it, he always gets compliments. We recently had an issue with the movement of the face, possibly because of a battery change after 5 years, which is super impressive. I contacted customer service and a person named Josefin helped me out. Despite the Brexit challenges, Josefin really went above and beyond with quick responses to my emails. There was a small fee for the repair outside of the two-year guarantee, but overall, I can't find any faults with this watch. We also just replaced the strap after 5 years of using it. This watch is really great and the customer service is fantastic. I highly recommend it!


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    Defective watch after a few months

    Despite the watch looking great at first, it stopped working after just a couple months. I couldn't find my receipt for the warranty, so I couldn't take it back for repairs or a new one. When I took it to a repair shop, they told me the case was sealed shut and they couldn't fix it or even change the battery. It's frustrating to see products made to only last a short time, causing more garbage and problems for folks like me.


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    Watches and sunglasses

    My experience with the products I bought from this store was so disappointing. The watches and sunglasses I got were really low quality. The watch band broke after just a few uses, and the sunglasses frame got loose after only two months. It was frustrating to see them wear out so fast, especially since they should have been strong and last a long time. When I reached out to customer service to ask for a refund, I was surprised to hear that they wouldn't take back my used sunglasses. What's the point of having a warranty if they won't honor it for defective products? Overall, my time with this store has been really bad, and I definitely wouldn't recommend buying anything from them in the future.


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    Rip-off watch

    Don't bother spending your money on that expensive watch. The quality isn't great, the design is just okay, and they're trying too hard with the fancy branding. Save your money and buy a watch from a better company that doesn't rip you off.


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    Men's minimalist watch

    OMG, I gotta tell you about this amazing watch I got for my dad. I found it at this place and let me tell you, it's super cool. The design is sleek and simple, and even the box it came in was fancy. My dad is from Norway and he's so picky about his watches, but he was totally impressed by this one. The leather strap is top-notch, made from organic Swedish leather. Plus, they have a variety of different straps you can switch out to change up your style. And get this - they give you the tool to do it right in the box! The only downside is that if you've got a really big wrist, the strap might not be long enough. But aside from that, it's absolutely awesome!


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    Gifted Triwa watch 5 years ago

    I got a Triwa watch as a gift around 5 years ago, and I've just been blown away by how nice it is. The watch is stylish, feels really strong, and the battery lasts forever. Sadly, my daughter accidentally dropped it, and the glass got all cracked up at the edge because it hit a hard surface. But Triwa's repair service was amazing - quick, and not too expensive. All in all, I've had nothing but good things to say about Triwa watches and would definitely suggest them to anyone.


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    Ocean plastic watch

    I got this really awesome watch made from recycled plastic from the ocean and I absolutely love it! I wear it every day and even wear it swimming. The best part is that the watch is helping to save the ocean, so I feel like a superhero when I'm wearing it. I totally recommend giving it a look!


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    Two watches

    I gotta say, these watches are definitely two of my favs. The Triwa solar watch I have is a real gem - not only does it work like a dream with its miyota movement, but it looks even better in person than in any pics I've seen. And then there's the Sea Shepherd watch, which I've had for a couple of years now. Let me tell you, I've really tested that bad boy out - taken it swimming in the sea, brought it on my daily bike rides, and besides a few scratches, it's still lookin' almost brand new. And can we just talk about how great those straps are? The Ocean Plastic straps are top-notch - durable, colorfast (especially the black and green ones), and just all-around fantastic.


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    Overpriced watch

    I bought a watch from this company and I was really let down with the whole thing. The watch was way too expensive and the company didn't tell me about customs taxes which ended up making me pay an extra 20% on my order. This is important info that should have been clear when I was checking out. And to make things worse, they said there was a 10% discount but I never got it, which is just not cool. I wouldn't suggest buying from this company if you want a truthful and fair shopping experience.


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    Watches (Aska and Elva)

    I've been a loyal customer of this watch company for a few years now, and I've bought both the Aska and Elva watches. At first, I was really impressed with how well-made and durable the watches were. But lately, I've noticed that the packaging and extras that come with the watches aren't as good as they used to be. The Triwa box I got in 2019 was way sturdier and nicer looking than the one I got recently. And I'm missing that special tool from 2019 that helped change the straps, which is a bit disappointing. Despite these small issues, the watches themselves have been working great and haven't needed much maintenance besides changing the battery or straps. I even got a couple of watches as gifts for family members, and they've had good experiences with them so far. Overall, I have mixed feelings about the changes in how the watches are presented, but the quality of the watches themselves is still good.


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    Minimalist style watch

    I recently bought a minimalist style watch as a gift for my husband. We've been using it for over 9 months now and it still looks great. My husband really loves it too. But we did notice some moisture inside the watch about 3 months in when he wore it while surfing. We were traveling at the time, so I reached out to customer service, sent them some pictures of the issue, and mentioned that we were overseas for a while. They responded quickly and found a service center in Melbourne, Australia, where the watch could be checked since it was still under warranty. The problem was fixed efficiently and I was able to pick it up when I was in Melbourne. I was really impressed with how fast and effective their customer service team was in solving the issue. I definitely recommend both the watch and the company.


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    Unique green watch

    I bought this cool green watch about a year ago and it's been working perfectly ever since. I have nothing but good things to say about it, and I've gotten a lot of compliments on how unique it looks. I found it online in Canada for a great deal at 50% off and I figured I deserved a little treat after finishing my Master's degree. Overall, I'm really happy with it and I'm thinking about checking out more stuff from this company.


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    Recent watch purchase

    I just bought a new watch and I gotta say, I'm really impressed with how good it looks and how well it's made. The design is super unique and stylish, always getting people's attention when I wear it. I've gotten tons of compliments on it too. And knowing that it's waterproof up to 50m makes me feel good about its durability and reliability.


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